Questions & Answers

Q: QuestionWhat type of backlight does this TV use?

• A:Answer This TV uses Direct LED Backlight for better brightness uniformity and picture performance.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 2 HDMI inputs, one of them with ARC.

Q: QuestionDoes this TV come with a wall mount?

• A:Answer No, the wall mount needs to be purchased separately.

Q: QuestionDoes this TV have a metal bezel?

• A:Answer No, this TV has a FullView Metal Bezel-less Design.

Q: QuestionWhat is the resolution of this TCL TV?

• A:Answer This TCL TV has a resolution of 720P High-Definition.

Q: QuestionI'll need to use an antenna. Would Cozi TV be available this way?

Asked 3 months ago by Tina.

• A:Answer This TCL TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionIt's a gift for an anti-cable person. Will it work ok with a basic antenna? Their last tv did till it just died on them(old age, I think)

Asked 10 months ago by Boo13.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. This TV also has a coax input for an antenna. Hope this helps! Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
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Q: QuestionCan you start the TV without going to any smart screens at startup? After pressing the power button, my 95 year old mother just wants to start at cable channels without going to any extra steps or screens.

Asked 1 year ago by CPAR.

• A:Answer You can program the TV to power on to the last used input. In order for the TV to power on to the last used Input, you would go the the following: Settings>System>Power&Energy>Power On Behavior>Last Used Input. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWill this tv work with my air pods?

Asked 1 year ago by Al.

• A:Answer Our TCL TVs featuring Google TV support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIs there a sleep timer on the remote

Asked 11 months ago by Anonymous.

• A:Answer There is not a button on the remote, but there is an option is the settings for a sleep timer. Hope this helps! Thank you, TCL Customer Support

  Answered 11 months ago by TCLExpert

  
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Q: QuestionCan you download other apps that are not preinstalled on the TV? For example Xfinity, Paramount+, etc? And is this capatable with Alexa or just Google? Thanks

Asked 1 year ago by Sperl.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. The Xfinity app is not available, but the Paramount+ app should be. This TV is compatible with Alexa. The Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes this model have a voice remote? Can I talk to the TV through the remote?

Asked 1 year ago by SuperC.

• A:Answer The remote does indeed have a mic built-in that can be used for voice command with the built-in Google Assistant. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionAm I able to add an Apple app on this TV?

Asked 1 year ago by Anonymous.

• A:Answer The Apple TV streaming app is indeed one of the many available streaming apps on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDo I need to buy an additional chrome cast receiver or is it already installed?

Asked 1 year ago by Anonymous.

• A:Answer Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible device device. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat are the dementions between the legs. This tv would go on a 28 inch long table

Asked 1 year ago by minnieme.

• A:Answer For this 32 inch TCL TV, the feet spacing to fit on a stand is 26.9 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhen I first bought the TV, it worked great with only Wi-Fi. Free channels. No cable or antenna. But, now all the channels have disappeared. Has this happened to other customers? I'm going to try an antenna. .

Asked 1 week ago by TinaA.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionDoes it have headphone Jack?

Asked 1 week ago by Sade.

• A:Answer This TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, Bluetooth, or the 3.5mm headphone jack. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: QuestionDo this TV have a detachable powercord as I need a longer one and bought one that replaced my current TCL that had a detachable power cord.

Asked 3 months ago by MKM276.

• A:Answer The power cord for this TV is Non-Detachable. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionI'm looking for an Android Television, is this one?

Asked 5 months ago by Neasy.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. Hope this helps! Thank you, TCL Customer Support

  Answered 5 months ago by TCLExpert

  
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