Questions & Answers

Q: QuestionDoes this TV have built in Wi-Fi?

• A:Answer Yes, this TV has Wi-Fi 5 for fast wireless internet connection.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This TV has two HDMI inputs.

Q: QuestionCan I connect my Bluetooth headphones to this TV?

• A:Answer Yes, you can pair your Bluetooth headphones to this TV.

Q: QuestionDoes this TV have a headphone jack?

• A:Answer Yes, this TV has a 3.5mm audio output.

Q: QuestionWhat is the display resolution supported by this TV?

• A:Answer This TV supports 1080P Full HD resolution.

Q: QuestionDoes this TV support screen mirroring?

• A:Answer Yes, this TV supports Apple AirPlay 2 for screen mirroring.

Q: QuestionHas anyone else had audio issues? The sound doesn't work when I turn the TV on, so I have to restart it to get the audio to work. It's only a month old.

Asked 6 months ago by Stizzle.

• A:Answer Im having this EXACT issue. 3 weeks old. What a crap TV.

  Answered 6 months ago by RobertPVerified Purchase

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Q: QuestionCan you hook up a DVD Player.

Asked 6 months ago by RonnieF.

• A:Answer Yes, the tv has multiple HDMI ports to plug it into

  Answered 5 months ago by JJayVerified Purchase

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Q: QuestionDoes this TV come preloaded with the Roku app?

Asked 6 months ago by Avi.

• A:Answer The Roku Channel app should be available on this TV. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionHaving issues with the Disney app on this tv. Only the Disney app. Every movie or show I try to watch on there glitches throughout the movie and I’m not sure how to fix it. I’ve reinstalled the app and also cleared the data for the app but still no fix.

Asked 4 months ago by Swiff.

• A:Answer In order for us to better assist, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionDoes this TV have Blue tooth capabilities

Asked 6 months ago by Anonymous.

• A:Answer Our TCL TVs featuring Fire TV support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionDoes this TV allow you to schedule a daily time to turn the TV on?

Asked 6 months ago by KellyF.

• A:Answer This TCL TV does not feature a daily on timer. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionDOES THIS TV'S INPUTS WORK WITH DISH NETWORK EQUIPMENT?

Asked 6 months ago by mustang73.

• A:Answer This TCL TV has various inputs that can be used to connect external devices like a cable box. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionCan this tv be used with a roku stick

Asked 6 months ago by Wowo.

• A:Answer This TCL TV has various inputs that can be used to connect external devices like a Roku Stick. Hope this helps! Thank you, TCL Customer Support

  Answered 6 months ago by TCLExpert

  
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Q: QuestionWould this be a good choice to use in a Florida room? The room has lots of windows.

Asked 7 months ago by Negative.

• A:Answer The majority of our customers report a good experience concerning brightness and glare on this TV. Hope this helps! Thank you, TCL Customer Support

  Answered 7 months ago by TCLExpert

  
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Q: Question6 months old, turned on in a spare bedroom maybe 5 times. Today, stuck on the FireTV boot screen. I did all the recommended fixes, half a dozen of them all the way down to RECOVERY MODE, and it is still stuck on the opening screen. What next? Return?

Asked 1 day ago by SteveF.

Q: QuestionI will not be connecting to cable at all.. only WiFi. 1) I want to cast from my iPhone and/or my Windows PC. Can I do that from both devices? 2) Is there an area to plug in small computer speakers for better sound?

Asked 1 month ago by LordTisbury.

• A:Answer 1. Connecting your phone is easy via HDMI/USB C cable for iPhone and computer. Yes you can do both. 2. Yes, get a JBL speaker and you are good.

  Answered 1 week ago by KessDVerified Purchase

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Q: QuestionCan you run a soundbar through this TV via ARC not e-arc?

Asked 2 months ago by Faintestidea.

• A:Answer Yes, the HDMI 1 supports ARC and eARC

  Answered 2 weeks ago by ElijahVerified Purchase

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Q: QuestionHow many channels are on live tv

Asked 2 months ago by Chuck.

• A:Answer Totally depends on your area and your antenna. The advantage of this TV is to allow you to view both streaming channels through the internet and broadcast channels over the air. We got this for my Dad in a nursing home. He has it connected to the internet with the facilities WiFi, as well as bringing in local channels with a small flat antenna hung on the wall. In our small town 30 miles south of San Antonio we pull in about a dozen over-the-air channels (although not all of them are worth watching!). He mostly watches old detective TV dramas available on free streaming channels.

  Answered 2 months ago by EdC1Verified Purchase

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