Questions & Answers

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV has 4K Ultra HD resolution, which is four times the resolution of a 1080p Full HD TV.

Q: QuestionDoes this TV include a USB port?

• A:Answer Yes, this TV has a USB port that allows you to view photos and play back audio or video files.

Q: QuestionWhat kind of stand does this TV come with?

• A:Answer The TV comes with a stand that has a width of 33.6 inches.

Q: QuestionDoes this TV have Bluetooth?

• A:Answer Yes, you can pair your favorite Bluetooth headphones to the TV for a private listening experience.

Q: QuestionWhat is the refresh rate of this TCL TV?

• A:Answer The refresh rate of this TV is 60Hz.

Q: QuestionWhat type of audio does this TCL TV support?

• A:Answer This TV supports Dolby Atmos audio for an enhanced audio experience.

Q: QuestionDoes it support firestick?

Asked 1 year ago by Chaitan.

• A:Answer Any TV with HDMI port support fire stick, not sure why you want fire stick since this TV is Google TV which is android just like fire stick

  Answered 11 months ago by gMasta

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Q: QuestionDoes this have a VA or IPS panel?

Asked 1 year ago by Romain.

• A:Answer TCL proudly uses high performance VA Panels on all of our sets to deliver the striking contrast our sets are known for. In fact, being vertically integrated means that not only are the VA panels ours, but nearly everything on the set is TCL, ensuring great quality and performance! Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIs this TV compatible to sync with bluetooth hearing aids vis the bluetooth connection on TV? Thanks in advance.

Asked 1 year ago by Drifter.

• A:Answer Our TCL TVs featuring Google TV support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIs this TV compatible with Apple Play

Asked 1 year ago by MP.

• A:Answer Yes

  Answered 1 year ago by AnnieCVerified Purchase

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Q: QuestionCan this TV be mounted on a standard center mount pedestal? The feet are too widely spaced for my current table. My old Sony Bravia is mounted on a center pedestal. I was hoping to use this with a new TV.

Asked 1 year ago by Pearl.

• A:Answer This TCL TV is compatible with most stands and wall mounts that support a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat is the width of the space between legs?

Asked 1 year ago by Ronald.

• A:Answer For this 50 inch TCL TV, the feet spacing to fit on a stand is 33.6 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes this have dual audio capability to allow someone to use blue tooth hearing aids while other listen from speakers?

Asked 4 days ago by Mjcom.

• A:Answer If headphones are paired or physically connected to the TV, the internal TV speakers will be automatically disabled. Hope this helps! Thank you, TCL Customer Support

  Answered 2 days ago by TCLExpert

  
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Q: QuestionHi, Does this TV have a volume limiter setting?

Asked 1 month ago by Volume.

• A:Answer This TCL TV does not feature a volume limiter setting. Hope this helps! Thank you, TCL Customer Support

  Answered 1 month ago by TCLExpert

  
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Q: QuestionCan this TV be controlled by Voice command through Google Nest If so how many features

Asked 2 months ago by walts.

• A:Answer This TV does indeed support voice assistant and features Google Assistant built into the TV. There should be a Google Assistant button on the remote. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionI will be using this TV for google meet calls. What is a compatible webcam to use with it?

Asked 3 months ago by Anonymous.

• A:Answer We cannot recommend a specific third party product. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionDoes this TV support Google Cast to allow a Framo to show pictures on the tv screen?

Asked 3 months ago by Mikey.

• A:Answer Our TCL TVs featuring Google TV come with Chromecast built-in. Casting to your TV is a simple way to enjoy photos, videos, music, and other content on the big screen. You can watch entertainment from a laptop, tablet, mobile, or other compatible devices. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionUsing a Spectrum box, what remote would be easier to use? This set is for a 93 year old that has used spectrum for years and she is worried about getting confused , etc.

Asked 4 months ago by Breuter.

• A:Answer You would need to use the cable remote or a universal remote to control the cable box. Our TVs are compatible with most Universal and cable remotes. Many Universal and cable box remotes can be programmed to control select functions on the TV. You can visit https://support.tcl.com/us-remote-codes for more information. If you do not see your specific remote, you would need to contact the remote's manufacturer to obtain the remote code from them. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionHow is the 50” for PS5 gaming? Will it only having HDMI 2.0 affect gaming in anyway?

Asked 4 months ago by Courtney.

• A:Answer For this 50S551G, the HDMI ports can support up to 4K/60Hz. However, this TV features Motion Rate 240 with MEMC Frame Insertion which combines multiple motion enhancement technologies for best-in-class motion clarity. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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