A:AnswerThe problem with using the App on your phone and routing sound via the App to headphones is a noticeable and sizeable delay. The audio becomes very out sync.
A:AnswerThe AppleTV streaming channel is one of the thousands of streaming channels offered through the Roku Channel Store. You can also visit www.roku.com/whats-on to see other streaming channels Roku offers. Hope this helps! Thank you, TCL Customer Support
A:AnswerIf it is a continuous white line in picture no matter what channel your watching i would believe its something going wrong with the panel of the TV and should be under warranty Coverage.
A:AnswerWithout the feet attached, the dimensions of this TV are as follows: (W x H x D) 48.3" x 28.1" x 3.4". And weighs about 37.2 lbs. Hope this helps! Thank you, TCL Customer Support
A:AnswerThis TCL Roku TV is not a 2020 model and was launched in 2019. We currently do not have any additional information concerning our 2020 model releases other than what has been released at CES earlier this year. Any updates will be available through our website www.tcl.com as well as our social media accounts. You can also sign up for our news letter to receive the most current information. Hope this helps! Thank you, TCL Customer Support
A:AnswerAll new TCL Roku TVs come with a standard one-year part and labor warranty. You can visit https://support.tclusa.com/tcl-tv-warranty-information more specific warranty questions. Hope this helps! Thank you, TCL Customer Support
A:AnswerYou can visit https://www.tclusa.com/products/home-theater/6-series/tcl-55-class-6-series-4k-qled-hdr-roku-smart-tv-55r625 and click the "Downloads" tab to access a full Users Manual. Hope this helps! Thank you, TCL Customer Support
A:AnswerI just checked our TV. The screen does have some anti-reflective properties. but it still reflects images. I would worry more about picture not having enough contrast with light coming in through the windows. Short of the non-existent Plasma screen, I think OLED might be your only solution. They seem to have great colors and deep blacks that you don't get with LCD/LED displays. I have a similar situation in our family room with a sunroom blasting light in all morning & early afternoon. I have a 53" Panasonic Plasma in there now and will replace it with an OLED or whatever is the best solution when this on goes. Good Luck
A:AnswerHello--
All TVs require a cable box/modem to get a cable TV signal. If you have cable TV service, however, the cable company (Xfinity?) will have provided you with at least a basic box. That being said, you do not need cable service with this TV. The built-in ROKU works directly from an internet connection, either through a WiFi network, or an Ethernet cable from your internet modem. If you are trying to avoid having a box, that is the way to go. Just connect the TV to your WiFi network and you can get streaming video from anything you subscribe to, like Netflix and Amazon Prime. And if you have Xfinity, you can download their app (still in Beta testing, so not perfect), and use your Xfinity log-on to receive a live TV signal. That is what I do, and I have the TV mounted on the wall with no box involved, just the power cord. The ROKU account in itself is free, but of course you have to pay for the streaming channels. I hope this explains it!
A:AnswerThe remote that comes with this TV does not feature a headphone jack. However, you can download the free Roku app on your smart phone or tablet to use voice search, voice control, and experience private listening. To enjoy private listening you simply click private listening in the app, and attach headphones to your smart phone or tablet. Or you can use the 3.5 mm headphone jack in the back of the TV to connect standard headphones. Hope this helps! Thank you, TCL Customer Support
A:AnswerAbsolutely! This TCL Roku TV is compatible with most wall mounts that support a 200mm x 200mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support
A:AnswerThe dimensions of this TCL Roku TV without the feet attached are as follows: (W x H x D) 48.3" x 28.1" x 3.4". The weight without the feet attached is approximately 37.2 lbs. Hope this helps! Thank you, TCL Customer Support
