“Roku is stuck on the choose language screen. Have tried resetting and still stuck. What is the Roku model # for the TCL TV serial # YS00K8239779 - it is required for Roku troubleshooting. Any other suggestions? Thanks.”
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I have found that the Roku remotes are much lower quality than the Amazon Fire sticks. A new remote might help. Sometimes I have to use the buttons on the TV itself but they can't help with all features.
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