Questions & Answers

Q: QuestionDoes the TV have Chromecast built-in and function similarly to an external plug-in Chromecast device? If so, does the internal Chromecast support 4K as does the Chromecast Ultra? Does it support Google Home Ambient mode displaying Google Photos pics?

Asked 4 years ago by Rick54.

• A:Answer This TV does indeed feature a built-in Chromecast. The built-in Chromecast has the ability to support 4K. However, this is influenced by the app and content you are casting. There are Ambient Mode Settings that can be accessed by going to Home>Settings>System>Ambient Mode. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionWhat’s the width of the legs? Is there two different settings like the six series Google OS TV?

Asked 3 years ago by Chingu.

• A:Answer For this 65 inch TCL TV, there are actually 2 different options for feet placement. At the wider position, the feet spacing to fit on a stand is 50.3 inches. At the more narrow position, the feet spacing to fit on a stand is 27 inches. You would simply choose whichever option would best fit your home setup. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionWhat's the difference between Mod# TCL 65s546 & TCL 65s535?

Asked 4 years ago by Anonymous.

• A:Answer The 65S535 features a Roku operating system, and the 65S546 features a Google TV operating system. While they are different TVs with different cosmetics, and different connectivity, all of our TVs in any given series are designed to work in a similar performance envelope. They give the same exceptional picture and sound performance, with the added benefit of giving customers the choice of different operating systems for their needs. Hope this helps! Thank you, TCL Customer Support Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionDoes the TV has eARC port in order to support Atmos soundbars?

Asked 4 years ago by Navnit.

• A:Answer This TV does feature an HDMI eARC port. It supports Dolby Atmos, Dolby Digital Plus, and Dolby Digital passthrough and Dolby Atmos processing. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionCan I attach the Roku streaming device to this TV?

Asked 4 years ago by Smiley216.

• A:Answer TCL TVs featuring Google TV have access to thousands of streaming channels, and over 500,000 movies and tv episodes to fulfill almost any streaming need. This TV also includes several HDMI ports to connect external devices, such as that of a Roku Device. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionHow does a wall mount attach to the back of the tv?

Asked 3 years ago by Anonymous.

• A:Answer There are a total of 4 mounting holes located on the back of the TV. 2 of them have screws in them, and should be removed. We recommend using the appropriate M6 screws that come in most mounting bracket screw kits. This TCL TV uses a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionDoes this TV come with it's own remote or do you have to use your phone to cast onto the TV and toggle between apps?

Asked 3 years ago by FloridaPanthers.

• A:Answer This TV does come with a remote.

  Answered 3 years ago by JohnRexVerified Purchase

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Q: QuestionDoes this TV have stan and Disney channel. My tcl TV is only 3 years old but can't get stan or Disney I've tried to download through the app channel but no luck.

Asked 3 years ago by Mick.

• A:Answer This TCL TV features a Google TV operating system with access to 5,000+ apps with over 500,000 TV shows and movies available through the App Store. The Disney+ streaming app is indeed one of the many available streaming apps. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionHow do you get an extra remote?

Asked 4 years ago by avenger756.

• A:Answer You can visit https://encompass.com/brands/tcl/TCL/5 for accessories. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionCan I connect the headset via Bluetooth?

Asked 4 years ago by RT.

• A:Answer Our TCL TVs featuring Google TV do indeed support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionHi, I am purchasing this TV and also signing up for the installation. However, it says that the mounting hardware is not included in the service. Please advise on what mounting hardware should be purchased.

Asked 4 years ago by BigKen.

• A:Answer This TCL TV featuring Google TV is compatible with most wall mounts that support a 300mm x 300mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 4 years ago by TCLExpert

  
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Q: QuestionIS this tv still being sold? it hasnt come in stock for weeks

Asked 2 years ago by CamdenM.

• A:Answer We got ours on June 2023

  Answered 2 years ago by LidiaCVerified Purchase

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Q: Questionare tcl tvs cable ready or is it stream only

Asked 2 years ago by Davey.

• A:Answer Both

  Answered 2 years ago by ShawnLVerified Purchase

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Q: QuestionCan this TV also support 2K?

Asked 3 years ago by Ed.

• A:Answer Yes it can. It’s backwards compatable

  Answered 2 years ago by TommehVerified Purchase

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Q: QuestionCan I stream Apple+ on this tv? Thank you

Asked 3 years ago by AppleStreaming.

• A:Answer The AppleTV+ app is not currently an available streaming app on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionDoes this have blue tooth for my ear buds

Asked 3 years ago by Hearing.

• A:Answer Yes, I was able to pair my ear buds to the TV

  Answered 2 years ago by LeeTVerified Purchase

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Q: QuestionTV dimensions

Asked 3 years ago by Steve.

• A:Answer Without the feet attached, the dimensions of this TV are as follows: (W x H x D) 56.9" x 32.9" x 3.0". Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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Q: QuestionWhat storage is built in to this television? Specifically RAM and ROM size of this TV.

Asked 3 years ago by Jabadurai.

Q: Questiondo you set it up

Asked 3 years ago by Anonymous.

• A:Answer For inquiries concerning installation services, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support

  Answered 3 years ago by TCLExpert

  
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