“My picture is blurry. it is connected to Directv. Is this a common issue? Any suggestions on how to fix or is this TV not functioning properly?”
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I don't know about Direct TV, but cable TV isn't the best way to fully experience the capabilities of today's 4K televisions. For example, I have Comcast. The best they offer, at least where I am, is 720p. Almost all of their "HD" looks terrible - blurry with bleeding, etc. Over-the-air TV, on the other hand, does not suffer from the bandwidth constraints imposed by cable providers, and the picture is quite visibly superior. As a test, you may want to hookup an antenna and check out an HD broadcast from one of your local stations. If you see a huge improvement, the problem isn't the TV, it's the source. Good luck!
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