Questions & Answers

Q: QuestionWhat type of speakers are included with this TV?

• A:Answer This TV is equipped with a high-performance 2.1 channel speaker system specifically tuned by ONKYO, a renowned Hi-Fi audio company.

Q: QuestionHow many HDMI inputs does this TCL TV have?

• A:Answer This TCL TV is equipped with four HDMI inputs.

Q: QuestionWhich HDR formats does this TV support?

• A:Answer This TV supports HDR ULTRA, Dolby Vision IQ, HDR10+, HDR10, and HLG formats.

Q: QuestionDoes this TV include a built-in subwoofer?

• A:Answer Yes, this TV features a built-in ONKYO subwoofer for enhanced bass performance.

Q: QuestionWhat is the refresh rate of this TV?

• A:Answer This TV has a 120Hz panel refresh rate, and supports a variable refresh rate of up to 144Hz.

Q: QuestionWhat is the peak brightness level of this TV?

• A:Answer The TCL QM7 TV boasts a peak brightness of up to 2,400 nits.

Q: QuestionWhat are the dimensions of the box it comes in?

Asked 9 months ago by Baby.

• A:Answer The dimensions of the box are as follows: (W x H x D) 81.1" x 49.6" x 8.3". Hope this helps! Thank you, TCL Customer Support

  Answered 9 months ago by TCLExpert

  
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Q: QuestionI use a Roku stick to get Spectrum on my TV now, Will using this Roku stick slow down the refresh rate or take away from the picture quality???

Asked 3 months ago by Steven.

• A:Answer Using an external device does not affect the specifications of the TV. You should be able to view content on your Roku stick without issue. Hope this helps! Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionDoes this TV support the DirecTV Stream app?

Asked 8 months ago by hmaster2.

• A:Answer Yes

  Answered 7 months ago by Jaykamp26Verified Purchase

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Q: QuestionHow do the Google and Roku platforms differ? Is Google more demanding and complicated?

Asked 9 months ago by Worried.

• A:Answer Google works perfectly

  Answered 7 months ago by Jaykamp26Verified Purchase

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Q: QuestionWhat’s the difference on the QM8 vs QM7?

Asked 11 months ago by Pj.

• A:Answer QLED. The QM8 does most things noticeably better than the QM7; it has better contrast with local dimming enabled, a brighter presentation in HDR and SDR, is more accurate in SDR prior to calibration, and has much better reflection handling.

  Answered 10 months ago by AnthonyVerified Purchase

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Q: QuestionDoes it support AirPlay 2 ?

Asked 1 year ago by Skd.

• A:Answer This model should indeed support AirPlay. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionI have an existing surround sound system with receiver, bass, front and surround speakers. I am assuming this tv would connect, correct?

Asked 1 year ago by Anonymous.

• A:Answer This TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, Bluetooth, or the 3.5mm headphone jack. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes this TV (85-inch one) have multi visual that can actually split the whole screen into 2 to 4 different programs? Thanks@

Asked 1 year ago by Harry.

• A:Answer This TV does not feature this sort of split screen viewing option. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIs the optical output of this tv active while being fed through a hdmi input? Thank you

Asked 1 year ago by Fabiano.

• A:Answer The soundbar, connected through Optical, should play any audio that is played on the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionCan you add Apple TV+ streaming service?

Asked 1 year ago by Mike.

• A:Answer The Apple TV streaming app is one of the many available streaming apps on this TCL TV featuring Google TV. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionCan you download the Xfinity app?

Asked 1 year ago by Anonymous.

• A:Answer Si

  Answered 5 months ago by AntonioHVerified Purchase

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Q: QuestionWhat is the mounting pattern on the back of the TV for a wall mount bracket?

Asked 1 year ago by Weatherford.

• A:Answer This 85 inch TCL TV is compatible with most wall mounts that support a 600mm x 400mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat is the distance from top VESA holes to top of Tv as well as bottom holes to bottom of TV?

Asked 1 year ago by Shell.

• A:Answer This is not a standard measurement that is documented on a TV. This TCL TV is compatible with most wall mounts that support a 600mm x 400mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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