Questions & Answers

Q: QuestionWhat is the peak brightness level of this TCL TV?

• A:Answer This TCL TV boasts an HDR 3000 nits peak brightness, ensuring a vibrant and clear picture even in brightly lit rooms.

Q: QuestionDoes this TV include any audio features for an enhanced sound experience?

• A:Answer Yes, this TV features Audio by Bang & Olufsen, as well as Dolby Atmos and DTS Virtual:X for an immersive spatial sound experience.

Q: QuestionWhat is the native refresh rate of this TV?

• A:Answer The TCL TV has a native refresh rate of 144Hz, ensuring crystal-clear motion for fast-paced content.

Q: QuestionCan I connect my headphones to this TV wirelessly?

• A:Answer Yes, you can connect your Bluetooth headphones to the TV for a private listening experience.

Q: QuestionWhat kind of smart features does this TV offer?

• A:Answer This TV comes with Google TV Smart OS, which allows you to discover new movies and shows from your subscriptions and provides personalized recommendations based on your viewing history.

Q: QuestionWhat type of resolution does this TCL TV have?

• A:Answer This TCL TV has a 4K Ultra HD resolution, which is four times the resolution of a 1080p HDTV.

Q: QuestionHi, Can I use this TV in my office as a vertical monitor for our creative teams marketing display. I want to mount two or these TVs in my marketing department and have their work run on a a constant loop during working hours. Is this difficult?

Asked 1 week ago by anthony.

• A:Answer This TCL TV is designed and engineered to be used in a landscape orientation. Additionally, there are no settings to rotate the display image. Hope this helps! Thank you, TCL Customer Support

  Answered 1 week ago by TCLExpert

  
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Q: Questioncan I install a Philip hue sync app

Asked 2 months ago by Anonymous.

• A:Answer The Philip Hue Sync App is not available in the app store on the TV. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionI recently bought some Moto Media theater couches and was wondering if the QM7K series tv have Bluetooth capability to connect to these seats. So, wondering if the tv will show the Moto Media couch Bluetooth in the setup so I can connect to it.

Asked 2 months ago by Anonymous.

• A:Answer Our TCL TVs featuring Google TV support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionDoes this tv come with youtubetv app pre-loaded?

Asked 2 months ago by Rick.

• A:Answer The YouTubeTV app should be available to download on this TV. Hope this helps! Thank you, TCL Customer Support

  Answered 2 months ago by TCLExpert

  
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Q: QuestionI've purchased the 85 qm7k and I'm very satisfied however when I go to look for a software update I only get version 2.01 available but I thought 2.08 was available how come it is not showing isn't available download for me?

Asked 4 months ago by RichardL.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionDoes the TV has always on or max sleep settings with the current options

Asked 4 months ago by Mike.

• A:Answer This TCL TV features a sleep timer that can be turned on/off in the settings menu. Hope this helps! Thank you, TCL Customer Support

  Answered 4 months ago by TCLExpert

  
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Q: QuestionIs the screen semi-matte like the QM6K tv? Also, it seems it's more of an unconventional mount situation, does a wall mount come with the tv?

Asked 7 months ago by JDG.

• A:Answer This TV has a semi-matte display. It is compatible with most wall mounts that support a 600mm x 400mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support

  Answered 7 months ago by TCLExpert

  
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Q: QuestionWhat are the minimum, and maximum heights of the adjustable stand?

Asked 8 months ago by Randy.

• A:Answer The height is not adjustable. With the pedestal attached, the overall height is 44.3 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: QuestionIs the stand adjustable to accommodate a soundbar?

Asked 8 months ago by Jimm.

• A:Answer This TV comes with a pedestal stand that is 16 inches wide and 14.9 inches deep. The height is not adjustable. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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Q: QuestionDoes this TV come with next gen atsc3 tuner built in?

Asked 2 months ago by Krankyfrank.

• A:Answer No

  Answered 1 month ago by RafcaveVerified Purchase

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Q: QuestionI am very curious as to why tcl would have a tv (qm7k) that doesn't have room for a soundbar. Is the sound quality of this tv better than a good soundbar?

Asked 8 months ago by Jimm.

• A:Answer You will experience exceptional sound quality in this TCL television, through Audio by Bang & Olufsen. This mark of great sound means that the speakers in your TV have been worked on by the same engineers who design, tune and refine Bang & Olufsen's iconic speakers. They pour in a century of expertise, so that only the purest sound comes out. Additionally, this TCL TV is compatible with most soundbars and speakers and can be connected via HDMI eARC, Optical, or Bluetooth. You can visit our website at www.tcl.com/us/en/products/home-theater/qm7k-class/85-class-4k-uhd-hdr-qd-mini-led-qled-smart-google-tv-85qm7k to see all of the amazing features this TV has to offer. Hope this helps! Thank you, TCL Customer Support

  Answered 8 months ago by TCLExpert

  
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