“Where can I get a tcl remote for this tv? The all for one that is recommended only works power and volume. I need to get into settings and turn off store mode. Is there a way to factory reset without remote or turn off store mode?”
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Replacement parts and accessories can be purchased via https://encompass.com/brands/tcl/TCL. You can look up replacement accessories by the model of your TV. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
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