Questions & Answers

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has 4 HDMI inputs, including one with eARC.

Q: QuestionWhat is the screen resolution of this TV?

• A:Answer This TV has a 4K Ultra HD resolution, which is four times the resolution of a 1080p Full HD TV.

Q: QuestionDoes this TV come with a remote control, and is it backlit?

• A:Answer Yes, the TV comes with a backlit remote control.

Q: QuestionWhat is the warranty on this TCL TV?

• A:Answer This TCL TV comes with a 1-year limited warranty for both parts and labor.

Q: QuestionWhat type of speakers does this TCL TV have?

• A:Answer This TCL TV is equipped with an ONKYO 2.1 speaker system and a built-in subwoofer.

Q: QuestionWhat is the refresh rate of this TCL TV?

• A:Answer This TCL TV has a 120Hz native panel refresh rate and a 144Hz variable refresh rate.

Q: QuestionDoes this TV support HDR, and if so, which formats?

• A:Answer Yes, this TV supports HDR ULTRA with Dolby Vision IQ, HDR10+, HDR10, and HLG.

Q: QuestionWhat is the peak brightness level of this TCL TV?

• A:Answer The TCL QM7 TV boasts a peak brightness of up to 2,400 nits.

Q: QuestionWhat smart features does this TV offer?

• A:Answer This TV features Google TV Smart OS with hands-free voice control and a backlit voice remote.

Q: Questionre: QM7 98" What does the TV without stand weigh? I Need to choose a mount.

Asked 10 months ago by drjrapp.

• A:Answer Without the feet attached, this TV weighs approximately 130.1 lbs. Hope this helps! Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
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Q: QuestionWhat are the dimensions of the box this TV comes in?

Asked 1 year ago by Bill.

• A:Answer For this 98 inch TCL TV, the dimensions of the box are as follows: (W x H x D) 94.3" x 61.2" x 10.0". Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionWhat side on the back of the TV does the HDMI port are on?

Asked 1 month ago by Dhallums.

• A:Answer If looking at the TV from the front, the inputs are located on the back right-hand side. Hope this helps! Thank you, TCL Customer Support

  Answered 3 weeks ago by TCLExpert

  
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Q: QuestionWhere can I get a tcl remote for this tv? The all for one that is recommended only works power and volume. I need to get into settings and turn off store mode. Is there a way to factory reset without remote or turn off store mode?

Asked 3 months ago by Wnjdmatna.

• A:Answer Replacement parts and accessories can be purchased via https://encompass.com/brands/tcl/TCL. You can look up replacement accessories by the model of your TV. If you need further assistance, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 3 months ago by TCLExpert

  
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Q: QuestionCan I hook up my stereo receiver to my TCL-98" QM7 Mini tv?

Asked 8 months ago by Ted.

• A:Answer Yes. Using An hdmi or optic cable. You will be in awe when you hear the sound in Dolby and the 98" picture to go with it.

  Answered 3 months ago by StevenSVerified Purchase

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Q: QuestionSmart tV?

Asked 9 months ago by Rick.

• A:Answer Yes, this is a Smart TV that uses Google TV and has many apps available for installation.

  Answered 6 months ago by BrandonVerified Purchase

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Q: QuestionDoes this tv have HDMI 2.1 ports?

Asked 10 months ago by Pete.

• A:Answer Yes, the full breakdown of display ports is: 2 x HDMI 2.1 2 x HDMI 2.0 1 x Composite video

  Answered 6 months ago by BrandonVerified Purchase

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Q: QuestionDoes this TCL TV come with a optical audio output?

Asked 10 months ago by Pbare2020.

• A:Answer No optional

  Answered 10 months ago by VincentM

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Q: QuestionMy tv seems to buffer more during NFL games my internet company installed a new router, but it still wants to buffer i have 25mbps at the router is there anything else i can do to make this work correctly

Asked 10 months ago by dhill.

• A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered 10 months ago by TCLExpert

  
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Q: QuestionCan you confirm which stands are with which models? I cant seem to clarify this. Thanks

Asked 10 months ago by Curios.

• A:Answer The 55inch has a center mount stand and the 98 inch has two leg stands

  Answered 10 months ago by AngelCVerified Purchase

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