Questions & Answers

Q: QuestionWhat type of lighting does this range hood use?

• A:Answer This range hood uses LED lighting to illuminate your cooking surface.

Q: QuestionHow many fan speeds does this Thermador range hood have?

• A:Answer This Thermador range hood has 4 fan speeds to choose from.

Q: QuestionWhat is the benefit of the Noise Control Technology?

• A:Answer The Noise Control Technology reduces noise from the range hood by up to 35% compared to models without it.

Q: QuestionCan I control this range hood with my smartphone?

• A:Answer Yes, this range hood is Wi-Fi enabled and can be controlled remotely using the Home Connect app.

Q: QuestionDoes this range hood come with a damper?

• A:Answer Yes, a damper is included with this range hood.

Q: QuestionDoes this hood come with its own blower. Or is the blower for external circulation come separate?

Asked 1 week ago by BWise.

• A:Answer Great question! The blower for the HMWB361WS hood is sold separately. We highly recommend reviewing the installation manual for this model, which provides a complete list of the needed parts and tools you will need to get everything set up perfectly.

  Answered 1 week ago by Thermador Team

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Q: QuestionThe local building code requires makeup-air, can this hood triggers makeup-air damper? if so, how?

Asked 10 months ago by PL.

• A:Answer Hello, Thank you for your question and for your interest in model #HMWB361WS. This unit is not designed to trigger a make-up air damper. Please note that local building codes may mandate the use of make-up air systems when operating ducted ventilation systems above a certain CFM threshold, which varies depending on the location. It is the responsibility of the homeowner and the installer to ensure compliance with any additional regulations or standards that may apply to specific installations.

  Answered 10 months ago by Thermador Team

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Q: QuestionWhat additional parts are needed to use this as a recirculating hood?

Asked 11 months ago by Patrick.

• A:Answer Hello Patrick, Thank you for your inquiry and interest in the HMWB361WS vent hood! To use this model in a non-vented (recirculating) mode, you’ll need to purchase the recirculating kit model # RECHMWB36. Further details, including installation instructions and important considerations, can be found on page 20 of the installation manual. Here’s a direct link to the manual for your convenience: https://media3.bsh-group.com/Documents/9001396692_B.pdf.

  Answered 11 months ago by Thermador Team

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Q: QuestionHow do I clean Thermadoe Masterpiece range hood model HMWB361WS filters? Can I use dishwasher? Or I need manually brush them in soapy water? Any tips or

Asked 1 year ago by ling.

• A:Answer Hello ling, thank you for your question regarding model # HMWB361WS. Per the Use and Care manual, your hood has removable aluminum mesh filters. They must be cleaned when the FILTER light illuminates on the touch panel or whenever they collect grease. When used over a grill, wok or other high grease applications, more frequent cleaning may be required. The filters may be washed by hand or in the dishwasher. Soak the ventilation filters in hot water using a mild detergent. Rinse well and shake to dry. Slight discoloration can occur when cleaning the filters in a dishwasher. This has no influence on the function of the grease filters.

  Answered 1 year ago by Thermador Team

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Q: QuestionDo we need a duct cover when installing without a cabinet over the cooking range?

Asked 2 years ago by Amit.

• A:Answer Hello Amit, thank you for your question and interest in model #HMWB361WS. The duct cover is an optional accessory available to purchase separately.

  Answered 2 years ago by Thermador Team

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Q: QuestionIs the blower included?

Asked 3 years ago by Abhay.

• A:Answer Hello Abhay, thank you for your question and interest in model HMWB361WS. Yes, the blower motor is included with this hood.

  Answered 3 years ago by Thermador Team

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Q: QuestionWhat is Hight of unit .

Asked 6 years ago by George.

• A:Answer It's 15 7/10 inches tall.

  Answered 6 years ago by CommunityAnswer

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