Questions & Answers

Q: QuestionDoes this range have a convection oven?

• A:Answer Yes, the right oven has a convection feature for faster cook times and flavorful results.

Q: QuestionWhat is the BTU rating of the most powerful burner?

• A:Answer The most powerful burner on this range is a Star Burner with an 18,000 BTU rating.

Q: QuestionWhat is the capacity of the larger oven?

• A:Answer The larger oven on this Thermador range has a capacity of 4.4 cubic feet.

Q: QuestionCan I control this range with a smart home device?

• A:Answer Yes, this range can be connected to the Home Connect app for remote preheating and monitoring. It is also compatible with Amazon Alexa for voice control.

Q: QuestionWhat type of display does this range have?

• A:Answer This range features a full-color, touchscreen TFT display.

Q: QuestionHi! If I wanted to buy an extra roll out rack for smaller oven where could I get one? Thank you!

Asked 3 years ago by Stacy.

• A:Answer Hello Stacy, thank you for your question. You may call Thermador Customer Care at 800-735-4328 to purchase an additional rack for your range or place an order directly on our website. Thank you!

  Answered 3 years ago by Thermador Team

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Q: QuestionWhat is the distance between stove and hood for the themador 48 inch range

Asked 3 years ago by Anonymous.

• A:Answer Hello, thank you for your question and for your interest in model PRG486WDH. A 36-inch minimum clearance is required between the top of the cooking surface and the bottom of an unprotected cabinet. For additional information, we recommend reviewing the Installation Manual. If you have any installation-related inquiries, please call the Best Buy Support Line at 1-888-237-8289. Thank you for considering Thermador!

  Answered 3 years ago by Thermador Team

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Q: QuestionHow many racks come with the Smaller oven on the left side?

Asked 3 years ago by Inquirer.

• A:Answer Hello Inquirer, thank you for your question and interest in model PRG486WDH. The smaller oven on the left side has one telescopic rack.

  Answered 3 years ago by Thermador Team

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Q: Questionhow do u use the oven

Asked 4 years ago by don.

• A:Answer Hi don, thank you for your question regarding Model:PRG486WDH. Here is the link to the Use and Care Manual for this Model, it will give all instructions for oven use. https://files.bbystatic.com/TGkusHBziHwkKTJRM8nyiQ%3D%3D/F074C50A-DE2A-4462-B802-73264ACBD099.pdf

  Answered 4 years ago by Thermador Team

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Q: QuestionIs this a dual fuel range? is the oven electric convection?

Asked 5 years ago by Barbara.

Q: QuestionAre both ovens self cleaning?

Asked 5 years ago by Caro.

• A:Answer Yes but the self cleaning doesn't work well.

  Answered 3 years ago by NunaR

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Q: QuestionWhat type of outlet does it need? Does it need 20A outlet?

Asked 5 years ago by Sunhee.

Q: QuestionDoes this come with a downdraft option? Thanks

Asked 5 years ago by Tipper.

Q: QuestionHow do you reset the stove after a power outage

Asked 6 years ago by bridgie.