“Help. My son uses this on Xbox one. He can hear game but not his friends on chat. He is using headset. He had no problem on different controller.”

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• Not sure if you fixed your issue, but I would try updating the firmware by plugging it into a PC if it is not working. I just got one and the website said that it needed to be updated before trying to use it with an Xbox.

  Answered by WilliBee 4 years ago

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• You can reach out to the Thrustmaster Tech Support team at https://support.thrustmaster.com/en/contact-en/ I have also put a ink to the Controllers quick start guide below: https://ts.thrustmaster.com/download/accessories/Manuals/eSwapXPro/ESWAP_X_PRO_CONTROLLER_QSG.pdf

  Answered by Thrustmaster Expert 4 years ago

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