Questions & Answers
- Model:
- RE-19004
- |
- SKU:
- 6370657
Highly rated by customers for: Ease of use, Range, Battery Life
Page Showing 1-20 of 44 questions
Q: QuestionCan I use for my car to find where it is?
Asked by Anonymous.
- A:Answer Hello there, Great question! Tile is great for finding misplaced items and the things that matter most. Keep in mind that Tile is powered by Bluetooth technology as opposed to GPS. This means that it works within a certain range (100-400 feet) and is best reserved for non-moving items. For long distance tracking and moving items like your car, GPS is typically your best bet; however, GPS often has significant drawbacks such as cell service contracts, poor battery life, and price. Tile is a great alternative for tracking down lost items such as a crashed drone or keys that have been dropped off of a forest trail. For any lost items that are out of range, you can also utilize the power of our Tile Community to help update it's location. So far, we've shipped over 25 million Tiles, so there's bound to be someone to update the whereabouts of your Tile! You can learn more here: https://www.thetileapp.com/en-us/community-find We're here to help! In the meantime, here's a true story about how Tile helped someone find their drone in the wild - https://www.thetileapp.com/blog/find-your-drone. Cheers, DF
Answered by Tile

Q: QuestionAm i able ro locate tiles with my phone.
Asked by none.
- A:Answer Yes you download an app to pick which tile you want to find. The tiles also have a button on them to make your phone play a sound if you don’t know where your phone is.
Answered by Carol
Q: QuestionCan a tile be associated with more than one mobile device or is it a 1 tile to 1 device setup?
Asked by sdunnin.
- A:Answer Yes, a tile can be associated with another account, in a sense that you can share this with as many people as you want. BUT that’s ONLY if you pay for the premium tile plan.
Answered by Shawn
Q: Questioncan tile find my eye glasses
Asked by home.
- A:Answer Only if you attach it to your eyeglasses, and that would really look strange. This is better for keys.
Answered by MMHiltonHead
Q: QuestionHow far can I be to locate my device?
Asked by Nati.
- A:Answer It depends on what the tile is surrounded by, but you can get about 200+ feet when its in my wallet.
Answered by Fingerling
Q: Questionhow many are in a box?
Asked by bill.
- A:Answer There is only one in the box.
Answered by Misha2219
Q: QuestionCan tiles be separated. Two for my son's household and two for my nephew's household?
Asked by huey.
- A:Answer Yes.
Answered by Jeff
Q: QuestionCan this be used for luggage if you register the tile on the plan?
Asked by Tlopez.
- A:Answer Yes! You can have inside luggage, purse, backpack and it’s not necessary to sign up for a plan. It will however improve tracking to be on a plan. I recently lost my wallet at a restaurant, it feel behind the table and I could only locate it because of the tile.
Answered by Hanna
Q: QuestionCan the tile be put in luggage and how does it get tracked, what distance?
Asked by Bern.
- A:Answer I am not sure of the exact range, but I could see it was not at my destination. Once it made it to my airport, I could track it. I live about 30 mins from the airport if that helps.
Answered by HDriven
Q: QuestionCan this be put in a suitcase to use worldwide in case it gets lost or stolen?
Asked by Kansaa65.
- A:Answer Yes, you would check the last known location. Via the app.
Answered by Carey
Q: QuestionHow does Tile work to find my phone?
Asked by CMans.
- A:Answer There is a button on the Tile that you can press and your phone will start playing a little song if it is within range.
Answered by Millie
Q: QuestionCan you use Tile for luggage when traveling internationally?
Asked by Bobby.
- A:Answer No, you have to be within a close distance to use the Tile.
Answered by Anonymous
Q: QuestionIf I've found a tile in the parking lot (or anywhere), can I simply press to activate it and will it then notify its' owner of its location? ie. dropped it off with customer service desk at Best Buy, so owner can see location and go pick it up.
Asked by Found.
- A:Answer Great question! To update a Tile’s location you have found, you will need to have the Tile app running on your device with Bluetooth and location services enabled. An internet connection will also be needed. Check out this help article for more information: https://bit.ly/3JGGKC8
Answered by Tile

Q: Questioncan you change the battery on the 2020 version of tile mate
Asked by nicky.
- A:Answer Yes you can change the battery on this model
Answered by Goody
Q: QuestionCan I put this in my mother's purse and find her in a grocery store?
Asked by Frazzled.
- A:Answer Yes, but she will hear it ring locating her in her purse.
Answered by Anny
Q: QuestionWhat size battery is used to go into the tile?
Asked by Arae.
- A:Answer Thank you for asking! The Tile Mate 2020 is powered by a replaceable CR1632 battery and can be found at your local electronics or grocery store. CR1632 batteries that come with the Tile Mate 2020 are guaranteed to last 1 full year! Give it a try and share your feedback with us! For additional details regarding our Tile Models, visit the following link: https://tileteam.zendesk.com/hc/en-us/articles/229572348
Answered by Tile

Q: QuestionCan this be used on apple phones
Asked by Catherine.
- A:Answer Yes, I have the Tile app on my iPhone and it works with this product.
Answered by Amanda
Page 1, Showing 1-20 of 44 questions
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