Questions & Answers

Name: Tineco - Floor One S5 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Black
Brand: Tineco
SKU: 6498058
Price: 200.99 USD
Rating: 4.5 (2338 reviews)

Tineco - Floor One S5 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Black

Model:: FW101900US; |
SKU:: 6498058

User rating, 4.5 out of 5 stars with 2338 reviews.

Highly rated by customers for:

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QuestionCan I use this floor washer to only vacuum?
- Answer Yes, you can switch to suction only mode to vacuum with this floor washer.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this floor washer have a self-cleaning function?
- Answer Yes, this floor washer has a self-cleaning dock for quick recharges and self-cleaning between uses.
This question and answer was generated by AI based on customer and product data.
QuestionAre the filters on this floor washer washable?
- Answer Yes, the filter on this floor washer is washable.
This question and answer was generated by AI based on customer and product data.
QuestionHow long does it take to charge the battery on this floor washer?
- Answer It takes 300 minutes to charge the battery on this floor washer.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this floor washer have a HEPA filter?
- Answer Yes, this floor washer comes with a HEPA filter.
This question and answer was generated by AI based on customer and product data.
QuestionWhat does the iLoop Smart Sense technology do for this vacuum?
- Answer The iLoop Smart Sense technology automatically adjusts suction power and brush speed based on detected messes.
This question and answer was generated by AI based on customer and product data.
QuestionWhat is the maximum amount of time I can use this floor washer?
- Answer You can use this floor washer for a maximum runtime of 35 minutes.
This question and answer was generated by AI based on customer and product data.
QuestionThe website lists weight of the S5 Extreme as 18.08 pounds. Is this correct? The S5 and S5 Pro weigh only 9.9 pounds.
Asked 3 years ago by srbpsychmd.
- Answer Is the 5S Extreme the same 5S Pro?
  Answered 3 years ago by 5SProorExtreme
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Questioncould this vacuum a carpeted bedroom with frequent traffic from two cats?
Asked 3 years ago by abe21412.
- Answer Dear customer, Thanks a lot for your question. No, you are not using this machine to do some cleaning job on any carpeted surfaces. All of our Tineco wet-dry vacuums are designed to work on non-carpeted floor such as vinyl, tile, and sealed wood floors. Hope my answer helps. Best, Tineco Customer Care
  Answered 3 years ago by Tineco Support
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Questionis Tineco's solution PH neutral?
Asked 3 years ago by Jordan.
- Answer Dear Jordan, Thank you for your question. Yes, the Tineco solution is PH neutral, so it won't cause any damage to your floor. Best, Tineco Customer Care
  Answered 3 years ago by Tineco Support
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QuestionThe product information states this S5 Extreme has the suction only feature to vacuum without water. I thought that was only available on the S5 Pro model. Am I correct that this model has the same functionality as the S5 Pro model ?
Asked 3 years ago by Anonymous.
- Answer Yes you are correct. It has a suction only mode. From what I have been able to tell the only difference between this and the Pro is the display. The Pro has an animated display, this one doesn't. We've owned it for a few months and love it. It works very well, my wife is extremely happy with it.
  Answered 3 years ago by Hlove
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QuestionWondering if the rollers can be cleaned or if they need to be replaced when worn down.
Asked 1 year ago by MariaM.
- Answer Hi there! Thank you for your question about the Tineco Floor One S3 Extreme Cordless Floor Washer. The rollers can be cleaned using the self-cleaning feature, which rinses them to prolong their life. However, they will ultimately need to be replaced when worn down. For assistance with cleaning or replacement, please reach out to our customer service team via email at [email protected], chat through our website, or call us Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. We’re here to help ensure your Floor One S3 Extreme works perfectly. Thank you for being a valued Tineco customer!
  Answered 1 year ago by Tineco team
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QuestionIs it safe to use on LVP?
Asked 1 year ago by tsiah.
- Answer Dear customer, Floor One S3 Extreme can be used on flat, non-carpeted floors such as vinyl, tile, sealed wood floors. So it is safe to use on LVP.
  Answered 1 year ago by Tineco Support
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QuestionThe product description says it comes with 2 cleaning solution bottles, but ours came with 1 in the box. How many should there be?
Asked 3 years ago by Matthew.
- Answer Dear Matt, According to the BBY listing of Floor One S5 Extreme, it should come with two bottles of cleaning solution. But we are also working with BestBuy and internal department to determine how many solutions are included in the package. We are sorry you only received one. Please kindly contact us customer support team and we will send you an additional bottle of solution. Below is how you can reach out to us. Email: [email protected] Phone: 1-855-292-8864 (Toll-Free) Mon. – Fri. 8 a.m. – 8 p.m. (CST) Best, Tineco Customer Care
  Answered 3 years ago by Tineco Support
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QuestionI would like a cleaner/mop/vacumn ... and need to start with a pretty dirty ceramic tile in my basement .. will this unit do the job???
Asked 3 years ago by nagonut.
- Answer Yes, it would this vacuum is very effective, and I think it would fit your needs perfectly, just watch the light on the vacuum, and Voila, it is clean but you still need to vacuum your dirty basement.
  Answered 3 years ago by ohYeah
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QuestionIs the S5 Extreme the same as the S5 Pro? It is less money than the Pro and has an extra brush, filter, and cleaning solution. I do not understand the differences for the better price at Best Buy. Please clarify. Thank you.
Asked 3 years ago by LILDEB.
- Answer You have it all right, it comes with extra brush vs the Pro, but has the same functions. The notable difference is that it comes with the LED screen instead of the LCD screen, which means no animation on the screen, so if the animation is not important to you, than the S5 Extreme is the one for you!
  Answered 3 years ago by Anonymous
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QuestionCan you use another cleaning solution besides the one it comes with?
Asked 10 months ago by Nat.
- Answer Thank you very much for your message. Regarding your question, this particular cleaning solution has been specifically formulated for use with our machines. We do not recommend using other cleaning solutions, as they may adversely affect the performance or longevity of our machine. We hope this information is helpful to you.
  Answered 10 months ago by Tineco Support
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QuestionI am looking for a vacuum and mop in one, but needs to be able to pick up food and clean spills. The restaurat is 2400 square feet with wood floors. Is this the right item for me?
Asked 2 years ago by CaptainJacks.
- Answer That is a lot of floor but I use mine on a 2000 sq. ft. medium traffic acid stained concrete floor and it works very well. It picks up chunks of dirt small rocks and bits of debris from outside that flow in from client shoes. Having the ability to vacuum and then mop is a huge time saver. Depending on your level of mess you may run shy on battery life but I have discovered over time how to be as efficient as possible to do the entire floor space before running out of life. The self cleaning cycle at the end works great.
  Answered 2 years ago by RickS
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QuestionIs the Tineco cleaning solution safe for pets?
Asked 2 years ago by Carol.
- Answer Yes
  Answered 2 years ago by user192478
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Questioni like to mop my floors with lysol or vinegar. Can that be added to this product or is it mopping with just clean water only
Asked 2 years ago by cleaner.
- Answer I do not use their solution, I add a cap full of bleach so I don’t think using a cap full of vinegar would be a problem.
  Answered 2 years ago by Jenn
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Showing 1-20 of 96 questions

Questions & Answers

Tineco - Floor One S5 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Black

Q: QuestionCan I use this floor washer to only vacuum?

Q: QuestionDoes this floor washer have a self-cleaning function?

Q: QuestionAre the filters on this floor washer washable?

Q: QuestionHow long does it take to charge the battery on this floor washer?

Q: QuestionDoes this floor washer have a HEPA filter?

Q: QuestionWhat does the iLoop Smart Sense technology do for this vacuum?

Q: QuestionWhat is the maximum amount of time I can use this floor washer?

Q: QuestionThe website lists weight of the S5 Extreme as 18.08 pounds. Is this correct? The S5 and S5 Pro weigh only 9.9 pounds.

Q: Questioncould this vacuum a carpeted bedroom with frequent traffic from two cats?

Q: Questionis Tineco's solution PH neutral?

Q: QuestionThe product information states this S5 Extreme has the suction only feature to vacuum without water. I thought that was only available on the S5 Pro model. Am I correct that this model has the same functionality as the S5 Pro model ?

Q: QuestionWondering if the rollers can be cleaned or if they need to be replaced when worn down.

Q: QuestionIs it safe to use on LVP?

Q: QuestionThe product description says it comes with 2 cleaning solution bottles, but ours came with 1 in the box. How many should there be?

Q: QuestionI would like a cleaner/mop/vacumn ... and need to start with a pretty dirty ceramic tile in my basement .. will this unit do the job???

Q: QuestionIs the S5 Extreme the same as the S5 Pro? It is less money than the Pro and has an extra brush, filter, and cleaning solution. I do not understand the differences for the better price at Best Buy. Please clarify. Thank you.

Q: QuestionCan you use another cleaning solution besides the one it comes with?

Q: QuestionI am looking for a vacuum and mop in one, but needs to be able to pick up food and clean spills. The restaurat is 2400 square feet with wood floors. Is this the right item for me?

Q: QuestionIs the Tineco cleaning solution safe for pets?

Q: Questioni like to mop my floors with lysol or vinegar. Can that be added to this product or is it mopping with just clean water only

QuestionCan I use this floor washer to only vacuum?

QuestionDoes this floor washer have a self-cleaning function?

QuestionAre the filters on this floor washer washable?

QuestionHow long does it take to charge the battery on this floor washer?

QuestionDoes this floor washer have a HEPA filter?

QuestionWhat does the iLoop Smart Sense technology do for this vacuum?

QuestionWhat is the maximum amount of time I can use this floor washer?

QuestionThe website lists weight of the S5 Extreme as 18.08 pounds. Is this correct? The S5 and S5 Pro weigh only 9.9 pounds.

Questioncould this vacuum a carpeted bedroom with frequent traffic from two cats?

Questionis Tineco's solution PH neutral?

QuestionThe product information states this S5 Extreme has the suction only feature to vacuum without water. I thought that was only available on the S5 Pro model. Am I correct that this model has the same functionality as the S5 Pro model ?

QuestionWondering if the rollers can be cleaned or if they need to be replaced when worn down.

QuestionIs it safe to use on LVP?

QuestionThe product description says it comes with 2 cleaning solution bottles, but ours came with 1 in the box. How many should there be?

QuestionI would like a cleaner/mop/vacumn ... and need to start with a pretty dirty ceramic tile in my basement .. will this unit do the job???

QuestionIs the S5 Extreme the same as the S5 Pro? It is less money than the Pro and has an extra brush, filter, and cleaning solution. I do not understand the differences for the better price at Best Buy. Please clarify. Thank you.

QuestionCan you use another cleaning solution besides the one it comes with?

QuestionI am looking for a vacuum and mop in one, but needs to be able to pick up food and clean spills. The restaurat is 2400 square feet with wood floors. Is this the right item for me?

QuestionIs the Tineco cleaning solution safe for pets?

Questioni like to mop my floors with lysol or vinegar. Can that be added to this product or is it mopping with just clean water only