Questions & Answers

Name: Tineco - Pure One S11 Dual - Cordless Stick Vacuum with iLoop Smart Sensor Technology - Gray
Brand: Tineco
SKU: 10818428
Price: 149.99 USD
Availability: SoldOut
Rating: 4.3 (204 reviews)

Tineco - Pure One S11 Dual - Cordless Stick Vacuum with iLoop Smart Sensor Technology - Gray

Model:: VS112000US; |
SKU:: 10818428

User rating, 4.3 out of 5 stars with 204 reviews.

Highly rated by customers for:

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$199.99

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QuestionIs the tineco pure one s11 dual cordless the same as the pure one s11 tango?
Asked 4 years ago by Sean.
- Answer Dear Seano, Thank you for your question. Pure One S11 Dual has two upgrades compared to Pure One S11 Tango. Pure One S11 Dual has a newly designed tube. We also have a new carpet brush which is anti-tangle. Hope my answer helps. Best, Tineco Customer Care
  Answered 4 years ago by Tineco Support
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Questionis this battery removable so you can charge? AND do you have to hold the power button while vacuuming? One of the reasons I dislike the Dyson vacuums, after a while your finger starts to hurt, I'd rather turn the unit on, vacuum & then turn it off when f
Asked 3 years ago by DannyBbuy.
- Answer Dear customer, Thanks for your question and interest in Tineco. Yes, the S11 battery is removable. You are able to charge the battery either inside the vacuum or the in battery slot on the top of docking station. When you are vacuuming, you can let go of the power button because we have a trigger lock allowing the vacuum to maintain the suction power. Hope my answer helps you make a wise purchase decision. Best, Tineco Customer Care
  Answered 3 years ago by Tineco Support
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QuestionWhat's the difference between this and S11 Flex?
Asked 3 years ago by JohnDoe.
- Answer Dear John, Thank you for your question. The Pure One S11 Dual uses the new snap tube and anti-tangle brush while S11 Flex does not. However, the S11 Flex come with more attachments including Soft Dusting Brush, Flexible Long Crevice Tool, Flexible Extension Hose, Multi-Angle Folding Tube. You may make the purchase decision as per your actual needs. Hope my answer helps.
  Answered 3 years ago by Tineco Support
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QuestionHow long does the batter hold a charge and can you buy extra batteries?
Asked 3 years ago by Notmuchhelp.
- Answer Dear customer, Thanks for your question. The running time of a single battery ranges from 10 to 40 minutes, depending on the suction mode you use. Of course you can purchase an extra battery to extend the running time. You are welcome to visit Tineco official store to make the purchase. Thank you for your support of Tineco! Best, Tineco Customer Care
  Answered 3 years ago by Tineco Support
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QuestionDoes this come with the free filter cleaning tool?
Asked 3 years ago by oakresident.
- Answer Dear customer, Yes, the Tineco Pure One S11 Dual comes with an automatic pre-filter cleaning tool, allowing you to clean the filter with ease. Thank you again for your question.
  Answered 3 years ago by Tineco Support
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QuestionWhat is the weight and dimensions of the boxed Tineco S11 vacuum. Need for shipping
Asked 3 years ago by J140.
- Answer The weight and dimensions of the boxed Tineco S11 vacuum may vary depending on the specific model and packaging. However, generally speaking, the approximate weight of the boxed Tineco S11 vacuum is around 12-15 pounds (5.4-6.8 kilograms). In terms of dimensions, the boxed Tineco S11 vacuum typically measures approximately 31-35 inches (79-89 centimeters) in length, 12-15 inches (30-38 centimeters) in width, and 7-9 inches (18-23 centimeters) in height. Please note that these measurements are approximate and can vary slightly depending on the packaging and accessories included with the Tineco S11 vacuum. It is recommended to refer to the specific product listing or contact Tineco customer support for the most accurate and up-to-date information regarding the weight and dimensions of the boxed Tineco S11 vacuum you are interested in.
  Answered 3 years ago by Tineco team
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QuestionIt was my intention to purchase the Pure One S11 Tango (after much research) but now Best Buy does not seem to have it anymore. Now they have the Pure One S11 Dual. Does it have same accessories like soft roller bush. Is that now called hardwood brush?
Asked 3 years ago by Kel.
- Answer I just bought it so I think I have the accessories you are talking about. I can tell you I have lots of pets and this thing is amazing! I want one in every room! The light really helps get everything and the smaller brush got every single crumb on my dining room chairs! I caught it on sale. I am waiting for them to get the dual mop vacuum my son researched and we want it too!
  Answered 3 years ago by Michele
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QuestionCan this vaccuum convert to a hand-held for cleaning the car? Would Tinoco have one that converts to hand-held? (2 in 1)
Asked 3 years ago by tere.
- Answer Yes
  Answered 3 years ago by Lizzie
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QuestionHas anyone connected to a 5 g wifi?
Asked 3 years ago by Kathy.
- Answer No
  Answered 3 years ago by wallmount
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QuestionDoes this vacuum able to stand up by itself when not in use.
Asked 1 month ago by Birdy.
- Answer Thank you for your question. Please note that this model is not able to stand up by itself. To store it safely and conveniently, we highly recommend placing it on a wall mount dock. We hope this helps you. Please let us know if you have any other questions.
  Answered 1 month ago by Tineco Support
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QuestionTineco - Pure One S11 Dual - Cordless Stick Vacuum is this vacuum brush list??
Asked 2 months ago by Sue.
- Answer Yes. This model is a vacuum cleaner.
  Answered 2 months ago by Tineco Support
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QuestionIs this vacuum brushless?
Asked 2 months ago by Sue.
- Answer This vacuum cleaner comes with a brush.
  Answered 2 months ago by Tineco Support
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QuestionDoes this model swivel to get into hard to reach places?
Asked 3 months ago by Mary34ford.
- Answer Hi. Thank you for contacting Tineco. To better assist you, could you please tell us specifically which places you are referring to as difficult to reach? To ensure follow-up service, you can contact us at support@tineco.com via email for more detailed information. We will follow up as soon as possible once we get your email. Should you have any other inquiries, please feel free to contact us. Have a nice day.
  Answered 3 months ago by Tineco Support
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QuestionDo you have to switch attachments to do floors and carpets?
Asked 5 months ago by jim.
- Answer Thank you for contacting us. You don't need to replace the carpet brush or other accessories; it can be used in two ways. Should you have any other inquiries, please feel free to contact us. Have a nice day.
  Answered 5 months ago by Tineco Support
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QuestionHow does it work on thick or shag carpeting?
Asked 1 year ago by Jul.
- Answer Not great on carpet. We use a different vacuum for carpet.
  Answered 1 year ago by CourtO
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QuestionIs the filter washable?
Asked 2 years ago by Grace.
- Answer Yes
  Answered 2 years ago by ShawnH
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QuestionIs the Tineco - Pure One S11 Dual capable of vacuuming shag rugs?
Asked 3 years ago by Kealii.
- Answer I would say no
  Answered 1 year ago by courto
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QuestionCan this Tineco Pure One S11 Dual vacuum shag rugs?
Asked 3 years ago by Kealii.
- Answer We have a 5'x 7' area rug and 2 dogs. the vacuum has performed well on the shag. It needs to be on the higher suction level on the shag rug.
  Answered 3 years ago by SharonA
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QuestionWhat is the difference between the Pure One S11 Dual and the Pure One S11 Ultra?
Asked 3 years ago by Tess958.
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QuestionWhich is the best Tineco stick vacuum for hard floors which occasionally have pine pellet cat litter on them?
Asked 3 years ago by Pete.
- Answer Dear customer, you can have a try at our Pure One S15 PET.
  Answered 3 years ago by Tineco Support
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Showing 1-20 of 22 questions

Questions & Answers

Tineco - Pure One S11 Dual - Cordless Stick Vacuum with iLoop Smart Sensor Technology - Gray

Q: QuestionIs the tineco pure one s11 dual cordless the same as the pure one s11 tango?

Q: Questionis this battery removable so you can charge? AND do you have to hold the power button while vacuuming? One of the reasons I dislike the Dyson vacuums, after a while your finger starts to hurt, I'd rather turn the unit on, vacuum & then turn it off when f

Q: QuestionWhat's the difference between this and S11 Flex?

Q: QuestionHow long does the batter hold a charge and can you buy extra batteries?

Q: QuestionDoes this come with the free filter cleaning tool?

Q: QuestionWhat is the weight and dimensions of the boxed Tineco S11 vacuum. Need for shipping

Q: QuestionIt was my intention to purchase the Pure One S11 Tango (after much research) but now Best Buy does not seem to have it anymore. Now they have the Pure One S11 Dual. Does it have same accessories like soft roller bush. Is that now called hardwood brush?

Q: QuestionCan this vaccuum convert to a hand-held for cleaning the car? Would Tinoco have one that converts to hand-held? (2 in 1)

Q: QuestionHas anyone connected to a 5 g wifi?

Q: QuestionDoes this vacuum able to stand up by itself when not in use.

Q: QuestionTineco - Pure One S11 Dual - Cordless Stick Vacuum is this vacuum brush list??

Q: QuestionIs this vacuum brushless?

Q: QuestionDoes this model swivel to get into hard to reach places?

Q: QuestionDo you have to switch attachments to do floors and carpets?

Q: QuestionHow does it work on thick or shag carpeting?

Q: QuestionIs the filter washable?

Q: QuestionIs the Tineco - Pure One S11 Dual capable of vacuuming shag rugs?

Q: QuestionCan this Tineco Pure One S11 Dual vacuum shag rugs?

Q: QuestionWhat is the difference between the Pure One S11 Dual and the Pure One S11 Ultra?

Q: QuestionWhich is the best Tineco stick vacuum for hard floors which occasionally have pine pellet cat litter on them?

Most-viewed items

QuestionIs the tineco pure one s11 dual cordless the same as the pure one s11 tango?

Questionis this battery removable so you can charge? AND do you have to hold the power button while vacuuming? One of the reasons I dislike the Dyson vacuums, after a while your finger starts to hurt, I'd rather turn the unit on, vacuum & then turn it off when f

QuestionWhat's the difference between this and S11 Flex?

QuestionHow long does the batter hold a charge and can you buy extra batteries?

QuestionDoes this come with the free filter cleaning tool?

QuestionWhat is the weight and dimensions of the boxed Tineco S11 vacuum. Need for shipping

QuestionIt was my intention to purchase the Pure One S11 Tango (after much research) but now Best Buy does not seem to have it anymore. Now they have the Pure One S11 Dual. Does it have same accessories like soft roller bush. Is that now called hardwood brush?

QuestionCan this vaccuum convert to a hand-held for cleaning the car? Would Tinoco have one that converts to hand-held? (2 in 1)

QuestionHas anyone connected to a 5 g wifi?

QuestionDoes this vacuum able to stand up by itself when not in use.

QuestionTineco - Pure One S11 Dual - Cordless Stick Vacuum is this vacuum brush list??

QuestionIs this vacuum brushless?

QuestionDoes this model swivel to get into hard to reach places?

QuestionDo you have to switch attachments to do floors and carpets?

QuestionHow does it work on thick or shag carpeting?

QuestionIs the filter washable?

QuestionIs the Tineco - Pure One S11 Dual capable of vacuuming shag rugs?

QuestionCan this Tineco Pure One S11 Dual vacuum shag rugs?

QuestionWhat is the difference between the Pure One S11 Dual and the Pure One S11 Ultra?

QuestionWhich is the best Tineco stick vacuum for hard floors which occasionally have pine pellet cat litter on them?