“The nose on the base broke off. Can this be fixed under my warranty?”
Answer This Question
1-1 of 1 Answer
Dear customer, Thank you for choosing Tineco. As long as your Pure One X is purchased from a Tineco authorized dealer, and you did not carelessly broke the nose, you are eligible to enjoy a two year warranty. We will help you replace the broken part for free! Below is how you can reach out to us. Email: [email protected] Phone: 1-855-292-8864 (Toll-Free) Mon. – Fri. 8 a.m. – 8 p.m. (CST) Best, Tineco Customer Care
Sorry, there was a problem. Please try again later.