Questions & Answers
- Model:
- Pure One X Tango
- |
- SKU:
- 6477036
Highly rated by customers for: Weight, Suction, Ease of use
Page Showing 1-12 of 12 questions
Q: QuestionIs the Pure One X Tango the same as the Pure One S11 Tango. If not what are the significant differences?
Asked by Eileen.
- A:Answer Dear Customer, Pure One X Tango enjoys 80w of suction power and the run time can be up to 70 minutes, while Pure One S11 Tango enjoys 130w of suction power with 40 minutes run time. Besides full-size LED multi-tasker power brush, Pure One S11 Tango has a full-size LED soft-roller power brush. Also, Pure One X Tango has in-built battery while Pure One S11 Tango's battery is detachable.
Answered by Tineco Support
Q: QuestionDoes this model charge with just the adaptor cord or does it have to be wall mounted? Thank you.
Asked by Bobbi.
- A:Answer The PURE ONE X Tango charges on the wall mount included. If you choose not to mount it, the vacuum will still need to be placed in the charging mount to charge.
Answered by Tineco Support
Q: QuestionDoes it come with the wall mount?
Asked by James.
- A:Answer Hi James, yes, the PURE ONE X Tango includes a wall mount to charge the vacuum and store the included accessories.
Answered by Tineco Support
Q: QuestionThe nose on the base broke off. Can this be fixed under my warranty?
Asked by LadyBklyn74.
- A:Answer Dear customer, Thank you for choosing Tineco. As long as your Pure One X is purchased from a Tineco authorized dealer, and you did not carelessly broke the nose, you are eligible to enjoy a two year warranty. We will help you replace the broken part for free! Below is how you can reach out to us. Email: [email protected] Phone: 1-855-292-8864 (Toll-Free) Mon. – Fri. 8 a.m. – 8 p.m. (CST) Best, Tineco Customer Care
Answered by Tineco Support
Q: QuestionIs this one used on carpets / rugs ?
Asked by Ritu.
- A:Answer Yes this vacuum comes with separate attachments. There are several which can be used for carpet, hard floors, and even corner spaces.
Answered by Dissatisfied
Q: QuestionIf you can’t remove the battery how do you replace it?
Asked by Edukate.
- A:Answer Dear Customer, The battery of Pure One X Tango is non-removable. If the battery fails, you will need to replace a new motor. In this situation, you can contact us via our support email or just give us a call directly during 9 am to 6 pm from Monday to Friday (CST). Hope this answer can help you. Have a nice day! Best, Tineco Customer Service
Answered by Tineco Support
Q: QuestionDoes the roller get tangled up easily with long hair/
Asked by Bethany.
- A:Answer Yes it does. I usually clean/pull out the hairs every 2 uses so that it doesn’t build up because that’s what ruined my last vacuum.
Answered by Dissatisfied
Q: QuestionDo you have to hold the trigger the whole time to keep it running? Can the brush be turned off.
Asked by Janofbaged.
- A:Answer You can turn off
Answered by Yovi
Q: QuestionTineco - Pure One X Tango Cordless Stick Vacuum - Black include 2 batteries or one?
Asked by Benjie.
- A:Answer One battery, it’s rechargeable but not removable
Answered by Tmcalister
Q: QuestionIs the battery removeable and if so does charging station have charging slot for extra battery?
Asked by AlIvo.
- A:Answer Not removable
Answered by Tmcalister
Q: Questionhow much suction is there a cfm or some measurement to compare to other sililar vacuums
Asked by Thedad44.
- A:Answer The PURE ONE X TANGO provides up to 80W of suction.
Answered by Tineco Support
Q: QuestionIs the battery charger universal. 110/220V 50/60HZ
Asked by Vijay.
- A:Answer I doubt it. Mine came with a 110 charger block. Might be a 220 volt version availale, might not. I would contact the manufacturer or check their website.
Answered by ksutton78258
Page 1, Showing 1-12 of 12 questions
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