Questions & Answers

Q: QuestionHow is this vlogging kit powered?

• A:Answer This kit is powered by a plug-in power source.

Q: QuestionWhat kind of light bulb does the ring light use?

• A:Answer The ring light uses LED bulbs.

Q: QuestionDoes this kit come with a light stand?

• A:Answer Yes, the kit includes one light stand.

Q: QuestionWhat is the maximum height of this vlogging kit?

• A:Answer The maximum adjustable height of the stand is 54 inches.

Q: QuestionIs it easy to adjust the smartphone position on this kit?

• A:Answer Yes, the kit allows for easy smartphone position adjustment and supports both portrait and landscape modes.

Q: QuestionDoes is have different light settings?

Asked 5 years ago by Nayee.

• A:Answer Three different colors and each color you can adjust how dark or bright you would like

  Answered 5 years ago by Brittany

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Q: QuestionCan you use this just for the light? My husband uses laptop which will not fit on the stand. I’m wondering it he can do virtual F2F from his lap top and just use the light nearby to look more professional?

Asked 5 years ago by Kkopfman.

• A:Answer You can use it just for the light as you described. It’s just a light on a stand with a large base. A phone is not necessary to operate the light. But, if this is for use on a desk (like against a wall), it won’t work because the stand/base is not removable.

  Answered 5 years ago by PretorianVerified Purchase

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Q: QuestionHow tall is it?

Asked 5 years ago by BudgetGamingStreamer.

• A:Answer Extends up to 54”

  Answered 5 years ago by LauraVerified Purchase

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Q: QuestionJust opened mine. I can’t get the telescoping parts to pull apart so I can extend them upward. How does that work?

Asked 4 years ago by Nancy.

• A:Answer Do not pull straight from the connection! Come up above the connection an the pole and it slides out better.

  Answered 4 years ago by CrystalIvy517Verified Purchase

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Q: QuestionDoes the light tilt forward so it illuminates down towards the tabletop?

Asked 5 years ago by anon.

• A:Answer It does tilt downward/forward and backward/upward and you can tighten the knob on the neck to hold it where you want the tilt; the downward/forward tilt will light up the area directly in front of you with it tilted as far downward as it can go, but it does not tilt completely downward obviously. Hope that helps!

  Answered 5 years ago by SeeYourTrueBeauty

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Q: QuestionHow long is the power cord?

Asked 5 years ago by Cord.

• A:Answer Cord is not long. However, it is powered by USB connector. Therefore, if a laptop or tablet is used for power there is no problem.

  Answered 5 years ago by OnlineCaller01

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Q: QuestionHow do I get ahold of the company to inquire about the product warranty after it stopped working/just flickers after only 3 months of owning it? No I do not have a warranty on it from Best Buy.

Asked 5 years ago by Anonymous.

• A:Answer Check the base for the company name and just google. Or use your Best Buy acct to look up product name then google.

  Answered 4 years ago by CrystalIvy517Verified Purchase

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Q: QuestionHow tall is this ? Whats the total height?

Asked 5 years ago by Lex.

• A:Answer Full extension is about 4.5 ft.

  Answered 5 years ago by SakkiVerified Purchase

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Q: QuestionHow many inches is the ring light

Asked 5 years ago by Anonymous.

• A:Answer Maybe 10 or 11 inches...

  Answered 5 years ago by Mike

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Q: QuestionIs there a way to keep from turning off after a couple of minutes

Asked 1 year ago by Enjolis.

Q: QuestionIs the ring light replacable on the Sunpak Self-Stori g Vlogging Kit (model # VGC128-11RL)? Do you carry them? Thank you.

Asked 2 years ago by Cheryl.

• A:Answer Yes it is

  Answered 4 months ago by JONARVerified Purchase

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Q: QuestionI have an android phone, galaxy s20. I did get the remote to work on my normal camera, but with tiktok, the remote only controls the volume on my phone. How can I get it to work for tiktok? The instructions it came with are vague

Asked 2 years ago by Kat.

Q: QuestionCan the light from this ring fill a room? If not, what’s it limit?

Asked 3 years ago by FlashJeff.

• A:Answer I have not looked into that because I was just using it on recording my video while talking, no movements

  Answered 3 years ago by user323805

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Q: QuestionI brought this a while ago, and i was recording with a plug in mic, it fell by accident when i turned around. After it fell it has 2 strains. i tried to clean it but its still there. Ring light is usable so what do you guys think? to keep it or return it

Asked 3 years ago by Melissa.