“My Tom Tom stopped working and I can't get into it to check the settings to find out why it won't turn on. There was no warning that anything was wrong. On the screen there is an orange box, maybe a battery? I've only had it for six months.”
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I had a problem like that on one of my GPS units several years ago...not sure if it was a Garmin or TomTom. Seems like I got it working again by charging for several hours based on advice from the supplier.
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