Questions & Answers

1-10 of 25 Questions
  • Question
    is the band replacable?   (5 Answers)

    By Anonymous July 30, 2015.

    Answers
    • Best 
      Answer

      Yes, you can purchase replacement bands.

      By Lisa November 22, 2015.

    • Question
      Can you read iMessages on this watch?   (3 Answers)

      By Anonymous November 20, 2015.

      Answers
    • Question
      Does this watch (TomTom special edition RUNNER) show speed in mph?   (4 Answers)

      I am looking for a watch for running but it would also be nice to be able to use it on my bike to measure my speed in mph (not pace in min/mile). Can anyone confirm that it will show me speed? I know the TomTom multisport shows speed, but I am asking specifically for the Runner model. Thanks!

      By Anonymous July 10, 2015.

      Answers
      • Best 
        Answer

        Yes, you can select speed in MPH or min/mile.

        By Lisa December 2, 2015.

      • Question
        How does this watch connect to a Mac/PC   (3 Answers)

        How does it connect to a Mac/PC? And does it save the runs information (ex. pace/distance/roads you ran) on the computer you sync it to?

        By Anonymous September 6, 2015.

        Answers
        • Best 
          Answer

          Hello TomTom user, The TomTom Runner is connected to the computer via a data cable and the MySports desktop app that will allow you detailed analyses of your runs, after you synchronized it with your computer. The by you mentioned information will be synchronized to the computer as well.

          By TomTomCommunityManager September 9, 2015.

          • Brand Representative
      • Question
        Does it show the time of day like a regular watch?   (3 Answers)

        By Anonymous November 1, 2015.

        Answers
        • Best 
          Answer

          Yes, the default screen is a clock that is on all the time.

          By Lisa December 2, 2015.

        • Question
          Does it have a wrist heart rate tracker? I see the sensors on the inside of the band but I don't know what they are for. Thanks   (2 Answers)

          By melanie February 16, 2017.

          Answers
          • Best 
            Answer

            The Tom Tom does not come with heart rate functionality. I'm guessing that the sensors you see are copper connectors for the charger. Other Tom Tom watches will specify 'heart rate'.

            By DesertRunner February 16, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          chest band   (2 Answers)

          This watch is compatible with any tomtom heart monitor chest band or others?

          By Anonymous February 10, 2016.

          Answers
          • Best 
            Answer

            Hello. Yes the TomTom Runner GPS watch is compatible with the TomTom external heart rate monitor chest band. You are also able to use any Bluetooth Smart heart rate monitor with the TomTom Runner watches. If you have any other questions on what heart rate sensors work with TomTom watches, please check out the following link: bit.ly/hrmcompatible.

            By TomTomCommunityManager February 10, 2016.

            • Brand Representative
        • Question
          Does the watch fit a youth wrist?   (3 Answers)

          By Anonymous December 20, 2015.

          Answers
          • Best 
            Answer

            Yes, my son is a very skinny 12 year old and it fits him.

            By Erin January 6, 2016.

          • Question
            When running, do you have to have your phone with you too?   (4 Answers)

            In other words, does phone need to be in close proximity? Purchased a Pebble SmartWatch tonight at Target but it syncs with phone and you have to run with phone and watch. Trying to find a solution where the phone is not needed for running.

            By Anonymous November 4, 2015.

            Answers
            • Best 
              Answer

              I've used it without having my phone on me. The band captures the data and you can sync it with your phone later. It also appears on the Garmin Connect web application.

              By bk22 November 5, 2015.

            • Question
              Can this watch be worn to swim? Can it be submerged in water?   (1 Answer)

              By Justin July 13, 2017.

              Answers
              • Answer

                This unit is water resistant to 165 feet.

                By CommunityAnswer July 14, 2017.

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