“My TV and remote are having some issues. The home and Netflix buttons aren't working on the firestick remote and when I go to the Netflix app on the tv, it goes to a black screen. I've tried to update the Netflix app on there as well. no luck, any advice?”
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For product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support
Sorry, there was a problem. Please try again later.try unplugging and re-pluging it in. I know seems simple but has fixed one of my issues (voice sync) try uninstalling the apps and reinstall that has worked for me in the past on other devices.
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