A:AnswerTry to pair the remote, press and hold the Home button.
For product support, please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday.
A:AnswerI don't know how to answer your question I can say this i purchased this TV to use outside to watch the football games while waiting for the game to come on I use it to watch Netflix, Hulu and other streaming apps they all come through crystal clear.
A:AnswerThis is a 4K TV, you cannot change the resolution of the TV.
To do a Factory Reset try this: Go Home > Settings > Device & Software > Reset to Factory Defaults.
