Questions & Answers

Q: QuestionHow can I get a crisper picture. The picture seems to have a light haze.

Asked 8 years ago by Doody.

• A:Answer You can go through the setting and selected which picture mode works best.

  Answered 8 years ago by JackieLove29Verified Purchase

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Q: QuestionCan l play PS4 or any other video console

Asked 8 years ago by Anonymous.

• A:Answer Yes, you can use the HDMI ports.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionHow wide a base do I need for the legs of this unit?

Asked 8 years ago by Chuck.

• A:Answer The base is about 9 1/2 inches. There is a space of about 28 inches between the legs.

  Answered 8 years ago by NightHawkVerified Purchase

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Q: QuestionDoes the Chromecast built-in is the same as the chromecast ultra for 4k streaming or is the regular chromecast for 1080p streaming

Asked 8 years ago by daniel89.

• A:Answer It's the same as a Chromecast Ultra. I've confirmed that it streams at 2160p when viewing 4K videos on YouTube.

  Answered 8 years ago by HSuke

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Q: QuestionWe have this Toshiba. It's started freezing up & won't come back on unless we unplug it. Why?

Asked 9 years ago by Jean.

• A:Answer Sounds like the main board is shot or overheating. Try canned air or moving it away from any walls or enclosed spaces

  Answered 8 years ago by KerryVerified Purchase

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Q: QuestionWhy is this TV being coupled with a PS4 Pro bundle when it clearly does not have HDR support? Why do this to the consumers? Check out the add here: http://www.bestbuy.com/site/offer/194522/pcmcat1477841154744.c?id=pcmcat1477841154744

Asked 9 years ago by Walker8888.

• A:Answer I'm not sure why they would bundle this with the PS4 Pro as it does not have HDR support. This may be something that will be updated with a firmware update later (which I doubt) but I don't think it makes sense. I think it was just a way to push products during the holiday season as most people would see it as a benefit from a cost perspective without actually understanding the technology.

  Answered 8 years ago by Penny06Verified Purchase

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Q: QuestionWhen can we buy this ("coming soon" for a week now)?

Asked 9 years ago by Anonymous.

• A:Answer Got it on Black Friday

  Answered 9 years ago by ApplesauceVerified Purchase

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Q: QuestionSo, I don’t have the remote for this tv. I need to get a replacement but in the meantime, is there a way to control the volume directly from the tv? I cannot find any buttons but the on/off and that only controls on/off and input selection.

Asked 1 year ago by Volume.

Q: QuestionHow do I connect Bluetooth wireless speaker to Toshiba 55” TV Model 55L621U? Thanks!

Asked 3 years ago by Denny.

Q: QuestionIs there a way to manually control the volume on this set

Asked 3 years ago by Kaw.

Q: Questioni have a 55 inch toshiba chromcast i dont have a remote but when i plug it in it comes on for 9 secouds long enough for me to see the logo and at the same time theres a red light blinking then shuts off at 9 secounds. can someone give me an anwser to this

Asked 4 years ago by MaddHatter.

Q: QuestionHelp me set up chromcast and bluetooth features

Asked 4 years ago by gueino.

Q: Questionis there anyway to get the powercord? my tv hasn’t been on in like 2 weeks unplugged and replugged only to have “toshiba” flashed and blinking red led light then the tv cuts off and doesn’t come back on

Asked 5 years ago by replacementpowercord.

Q: QuestionCan I use a fire stick on this 55L621U Toshiba model TV ?

Asked 5 years ago by Dom.

Q: Questioni turn on tv and toshiba chromecast comes on about 3 sec and goes off red light stays on about 30 sec no picture

Asked 5 years ago by paul.

Q: QuestionTV worked fine at noon today. Not at 5pm it acts like theres no power coming to the tv. We have unpluged it and pluged it back up. The red light in the lower right corner comes on and the toshiba logo comes up then it all shuts down again.

Asked 5 years ago by 74jo.

Q: QuestionWhere can i get a powerboard for a 55L621U ? And whats the number of the powerboard im not sure i took the correct board out of the tv. HELP!!

Asked 5 years ago by Rickman.

Q: QuestionHow to turn on the Toshiba TV

Asked 5 years ago by Anonymous.

Q: QuestionI have a Toshiba 4K ultra HD 55L621U. It will not come on my remote or power button I unplugged and tried again still nothing. This Tv was in 2016. Should I replace or is it reasonable to fix

Asked 5 years ago by Beverly.