“the tv turns on but no picture”

1-2 of 2 Answers

• Hi Toshiba Customer, Thank you for choosing the Toshiba 75M550NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.

  Answered by Toshiba Product Expert 2 months ago

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• Hello Toshiba Customer, Thank you for reaching out. We understand your concern and apologize for the inconvenience caused by your Toshiba 75" Class M550 Series QLED 4K UHD Smart Fire TV turning on without displaying a picture. For further diagnosis and assistance, we kindly request that you contact Best Buy Support directly at [email protected]. Their support team will be able to check and provide the appropriate next steps to resolve this issue. Narendra | Toshiba

  Answered by Toshiba Customer Care 2 months ago

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