“have it warranty? Hi, i bought one of these external disk, and now its not working, i connect on my notebook or macbook and they doesn't read the disk, i don't know how to do. I wanna know if can i change the product. ill wait for your answer. Thanks.”
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If you're still within 15 days of the purchase date, then you should be able to return or exchange your hard drive at any of our retail stores. This period is extended to 30 days for My Best Buy Elite members and to 45 days for Elite Plus members. If you're beyond that timeframe, however, you would need to seek service under the drive's factory warranty coverage by contacting Toshiba directly or by speaking an a technician at your local store's repair counter.
Sorry, there was a problem. Please try again later.Call the support number. They will talk you through the setup on both computers.
Sorry, there was a problem. Please try again later.Your Mac natively reads and writes to a format called "Journaling" PC natively reads and writes to a format call "NTFS" I think that drive is natively NTFS so your mac will not recognize it. CAUTION: There is a format they both read and write. BUT if you format your drive to that, NOW, you will lose what ever data is on the drive NOW. So if you go forward and want to make a drive they both can operate on (BACK UP YOUR DATA FIRST) on ANOTHER DRIVE then reformat your new one to a FAT32 format or EXFAT. They both will read and write to these. Link below to understand differences in FAT32 vs EXFAT http://www.differencebetween.net/technology/software-technology/difference-between-exfat-and-fat32/
Sorry, there was a problem. Please try again later.It should automatically install itself if you have the correct drivers for usb.
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