“I HAVE PROBLEMS ALL THE TIME i HAVE SCREEN COMING UP HSS/SSD# OR PASSWOR SCREEN START UP SAYS ENTER HDD/SSD Password I don't know one. Me and my grandson have been messing with it and I can't get to some where to take it off and don't really know what it is! Help”
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Thanks for your question, linda and sorry you are having problems accessing your laptop. It sounds like there has been a password set up for the hard drive. Please contact Toshiba tech support at (800) 457-7777 and let know what your problem is.
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