Is there any way to fix the Wi-fi problems that this computer has? So, every few hours (or less than this), my Wi-Fi goes from being "Connected" to "Limited Access" which I would have to disconnect from the Wi-Fi then connect again OR just turn on Airplane mode for a few seconds (The last resort? Restarting the computer). I am aware that this is somewhat of a common problem with Windows 10, but I have heard other people in the reviews have problems with the Wi-Fi on the laptop whereas other laptop reviews, this problem isn't as present.
What I'm basically asking is this... Are there any sort of drivers let alone any way I could fix the problem? I know it's a common flaw in this particular laptop, but I really want to avoid having to return it, especially since I've already exchanged this laptop for the same model due to a separate, actually defective issue. Is there any way Geek Squad could even fix this? I mean, judging from the reviews, if this was such a fatal flaw for the laptop, it would have been recalled already.

Question

Techie10 · Accepted Answer

Yes, there is a way to fix this problem. I was having this same problem when I got my laptop. First, I went into Device Manager, network adapters, Intel Dual Band Wireless-AC 8260 properties. From there, go into power management and un-check "Allow the computer to turn off this device to save power". This helped keep the wi-fi connection when I would turn my computer on or wake it from sleep mode.

Next, I went and updated the driver from Intel's website: https://downloadcenter.intel.com/product/86068/Intel-Dual-Band-Wireless-AC-8260

Now that I have updated the driver, I don't seem to have the issue as much anymore. Right now I have driver version 18.30.0.9 on my computer and will probably check back regularly to update it in the future.

Hope this helps!

DjFellix · Answer

The problem is not the laptop, it is your router. When their is a WiFi related issue it is highly unlikely it is the laptop. Because your laptop picks up the signal and connects to it. To verify this issue, next time it happens do not restart your computer, restart your wireless router. If this works then you found the culprit and you should contact your service provider.

Answered by DjFellix 9 years ago

Bullseye · Answer

Zero problems here. When I have had that issue in the past, it was the router, not the computer.

Chio · Answer

Call Toshiba they fix my daugther laptop Have the same problem

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