Questions & Answers

Q: QuestionHow many devices can connect to this mesh Wi-Fi system simultaneously?

• A:Answer This mesh Wi-Fi system allows up to 150 devices to connect simultaneously.

Q: QuestionWhat is the maximum Wi-Fi speed this system provides?

• A:Answer The Deco AX5400 Pro mesh Wi-Fi system provides speeds up to 5.4 gigabits per second.

Q: QuestionIs this mesh Wi-Fi system compatible with other Deco models?

• A:Answer Yes, this system is compatible with any Deco model, allowing you to expand your network as needed.

Q: QuestionDoes this system have parental controls?

• A:Answer Yes, the TP-Link HomeShield feature includes robust parental controls to manage and secure your network.

Q: QuestionCan I use voice commands to control this mesh Wi-Fi system?

• A:Answer Yes, you can control the network with your voice using Alexa or Google Assistant.

Q: QuestionIs it possible to connect a unit via wired backhaul?

Asked 1 year ago by Jimmy.

• A:Answer Hi Jimmy, Yes! For more information on how to use the Ethernet Backhaul feature of your Deco Mesh Wi-Fi System, please visit our FAQ here: https://www.tp-link.com/us/support/faq/1794/

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionIf I already have the AX 3000, will this connect to the same network? Or am I better off returning the AX 3000 and just getting this new one?

Asked 1 year ago by Tiger.

• A:Answer Hi Tiger, if by "the AX3000" you mean a Deco Mesh model that uses AX3000 technology, then yes, all of our Deco models are compatible with each other. Using the Deco app, you can conveniently and intuitively add the Deco AX3000 and Deco AX5400 Pro to the same Deco Mesh network.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionDoes this offer a separate 2.4 and 5 channel to use simultaneously?

Asked 1 year ago by bamm83.

• A:Answer Yes.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionIs this a 2023 model?

Asked 2 years ago by Jdog.

• A:Answer Yes the X5400 Pro first launched in 2023. However it is worth noting that even if it wasn't that would not mean the product was not new and updated. New Hardware versions release all the time for products so if you are worried about the product not being new or advance you don't have to be.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionWhich of these models can be used outdoors?

Asked 2 years ago by CalKestis.

• A:Answer Currently the only Deco specifically designed for outdoor use is the Deco X50-Outdoor.

  Answered 2 years ago by TPLinkSupport

  
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