Questions & Answers

Q: QuestionTitle says wifi 7 but in the product specification ot says wifi 6e....which is correct?

Asked 1 year ago by Gingerbread.

This question was asked about the related product: TP-Link - Deco 7 Pro BE11000 Tri-Band Wi-Fi 7 Whole Home Mesh Router System - Deco BE65 Pro (2-pack) - White

• A:Answer It shows up as a Wi-Fi 7 network on my devces

  Answered 3 months ago by ScottA

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Q: QuestionCan these work with Google Fiber?

Asked 1 year ago by Supersub.

• A:Answer Yes. This device is limited to a 5 Gigabit maximum speed by the 5 Gig ports, though. If your Google Fiber speed is higher, you won't get full speed

  Answered 3 months ago by ScottAVerified Purchase

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Q: QuestionCan I used in 3 different locations like in my home, apartment if I buy mesh system (3Pack)?

Asked 1 year ago by Chris.

This question was asked about the related product: TP-Link - Deco 7 Pro BE11000 Tri-Band Wi-Fi 7 Whole Home Mesh Router System - Deco BE65 Pro (2-pack) - White

• A:Answer Hi Chris, Yes, absolutely. Each Deco node can be set up independently, as separate networks, and in different locations.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionIf I have whole house Ethernet and a Comcast router, Can I plug these in at Ethernet location and back to the compass router (for faster speeds than a mesh network will provide).

Asked 1 year ago by Nick.

• A:Answer Hi Nick, Yes, you can use the Deco's Ethernet backhaul feature to connect each node to your wired LAN. If you intend to use your Comcast router as your main network gateway/routing device, you would ideally want to set up the Deco in Access Point Mode. However, please note that some features that rely on the Deco operating in Router Mode may not be available in Access Point Mode.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionCan you hook up and access a network hard drive over lan or wan via the USB port on each unit?

Asked 1 year ago by Brad.

• A:Answer Yes you can hook up a usb drive to each unit

  Answered 2 months ago by KevinRVerified Purchase

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Q: QuestionI have a netgear router modem do i have to get a modem from my internet provder or can i buy a modem from the store and hook up and do i have to contact my provder yo use this devise

Asked 1 year ago by laura.

• A:Answer As long as your Internet provider allows you to procure your own modem and you ensure the modem is compatible with your provider and speed plan, you should be able to use it. Then, you can connect the modem via Ethernet cable to the main Deco node to provide your Deco Mesh System and your whole home with Internet connectivity and Wi-Fi 7 coverage.

  Answered 1 year ago by TPLinkSupport

  
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Q: Questiondoes this wifi system work with Choice Providers?

Asked 1 year ago by Alexa.

• A:Answer Yes, as long as the main Deco node is connected via Ethernet cable directly to the existing Internet source (e.g., your modem, ONT, or gateway).

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionDoes this work with Starlink?

Asked 1 year ago by Matt.

• A:Answer Yes. For more information on how to use Deco Mesh Wi-Fi systems with Starlink Internet, please refer to our FAQ here: https://www.tp-link.com/us/support/faq/3647/

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionSo is this the actual whole internet system? I won't have to purchase a plan through any other provider?

Asked 4 months ago by KayVerde.

• A:Answer This system does not provide internet service, it is just a wifi mesh system to create a wireless network with your existing connection

  Answered 3 months ago by MichaelAVerified Purchase

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Q: QuestionAre these outdoor use as well

Asked 8 months ago by Anonymous.

• A:Answer No, but you can look at Deco BE65 Outdoor which is available at Best Buy. This is our high-end tri-band outdoor Deco, that compliments and works with the indoor system.

  Answered 8 months ago by TPLinkSupport

  
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Q: QuestionDo you still need a WiFi contract?

Asked 9 months ago by Anonymous.

• A:Answer What is a WIFI contract? Obviously you still need to have and internet service provider (cable, sat, fiber, etc) but once the signal reaches the WIFI router in your house--there are no additional fees for contracts. That said, there are fees for streaming services, but again that is to bring the signal to the house. How you transmit within your home using a WIFI router, or Ethernet or a combination of the two is up to you. Hope this helps.

  Answered 8 months ago by Pokey54Verified Purchase

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Q: QuestionCan the DHCP IP range be changed? For example, can I change the default 192.168.1.255 to 192.168.10.255?

Asked 1 year ago by MagicPortal.

• A:Answer yes you can in the settings area

  Answered 1 month ago by gdog93

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Q: QuestionHow many IOT Devices can connect to the 2.4 GHz Band at one time?

Asked 1 year ago by Angel.

• A:Answer It claims to support over 200 devices and uses a 255.255.255.252 subnet by default, with the default config including approximately 400 IP addresses in the DHCP pool. I have approximately 60 connected. However, the firmware currently has some pretty major issues with Wi-Fi that sometimes cause frequent disconnects, regardless of how many devices are connected.

  Answered 3 months ago by ScottAVerified Purchase

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