“Lock suddenly stopped working. Replacing batteries did not resolve problem. Connecting USB power did not resolve issue. Reset per instructions. No beep or LED indicating anything.”
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Hi cwayne, We would highly recommend getting in touch with our official TP-Link Support Team at your earliest convenience. Please reach using the options (phone, live chat, email) in our Support Portal, and someone from our team will gladly assist you with your Tapo DL100 Smart Wi-Fi Deadbolt Door Lock: https://www.tp-link.com/us/support/contact-technical-support/
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