Questions & Answers

Q: QuestionCan the security camera record audio?

• A:Answer Yes, the security camera can record audio.

Q: QuestionIs the security camera weatherproof?

• A:Answer Yes, the security camera has an IP65 weatherproof rating.

Q: QuestionCan I talk to people through this camera?

• A:Answer Yes, you can communicate in real time with guests using the two-way audio feature on this camera.

Q: QuestionDoes this security camera require a hub?

• A:Answer No, this security camera connects wirelessly to your Wi-Fi network and does not require a hub.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera has full-color night vision with spotlights and a starlight sensor.

Q: QuestionWhat is the field of view for this camera?

• A:Answer The field of view for this camera is 150 degrees.

Q: QuestionWhat kind of storage options are available for this camera?

• A:Answer This camera has local storage and Tapo Care cloud services.

Q: QuestionCan the security camera record audio?

• A:Answer Yes, the security camera records audio.

Q: QuestionCan I talk to people through this security camera?

• A:Answer Yes, you can communicate with people using the two-way audio feature.

Q: QuestionDoes this outdoor camera require a hub?

• A:Answer No, this outdoor camera connects wirelessly to your Wi-Fi network.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera boasts full-color night vision with spotlights and a starlight sensor.

Q: QuestionWhat is the field of view for this camera?

• A:Answer The field of view for this camera is 150 degrees.

Q: QuestionI will get: Micro SD card Questions 1-With an SD card in the camera, will the TP-LINK App let me to watch recordings? 2-Once the MicroSD card is full, will it need to be replaced or will the camera be smart enough to record over the older footage?

Asked 1 year ago by Kim809.

• A:Answer Hi! Yes, the Tapo app allows you to view recorded footage stored on the Micro SD card (not included). The camera will overwrite the oldest footage first once the card reaches full capacity.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionDoes it record 24/7

Asked 1 year ago by Anonymous.

• A:Answer Hi! Tapo Battery-Powered cameras are not designed or advertised for 24/7 continuous recording. However, these cameras do offer 24/7 motion detection, and will record activity when detected. You can customize detection parameters and sensitivity via the Tapo app to cater to your monitoring needs.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionDoes this pack comes with the Magnet mount for the camara as well?

Asked 1 year ago by RajSteve.

• A:Answer Hi! No, this pack is designed for hardware mounting for each camera - either to the Solar Panel + Mount Assembly, or to another surface if desired, using the included mounting hardware.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionCan you access the camera for live view, through the app and the internet, from a remote location elsewhere in the country? Do you need a cloud subscription for that or just the app on your phone?

Asked 10 months ago by TPLinkBuyer.

• A:Answer Hi, Yes, as long as the camera and your phone are connected to the Internet, you can view the camera's live view from virtually anywhere through the Tapo app.

  Answered 10 months ago by TPLinkSupport

  
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Q: QuestionDoes this camera needs internet to function? I live in the countryside and there are a lot of power offs and I need a camera that works even when there is no internet or with really slow internet. Also the weather is really rainy and humid.

Asked 1 year ago by Itzel.

• A:Answer Hi Itzel, The camera requires Wi-Fi and Internet connectivity during setup; however, once set up, it can record locally to a Micro SD card (not included), even when Wi-Fi or Internet connectivity is lost, as long as it maintains power.

  Answered 1 year ago by TPLinkSupport

  
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Q: QuestionWill these TP-link cameras work with my goggle pixel 9 pro XL android phone?

Asked 6 months ago by Anonymous.

• A:Answer Hi, Yes, as long as your Pixel 9 Pro XL is running Android 7.0 or later, you may download and install the Tapo app for free via the Google Play Store.

  Answered 6 months ago by TPLinkSupport

  
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Q: QuestionAre these waterproof? I live in a rainy place and I need to know if these cameras are suitable for such environment. Thanks

Asked 10 months ago by Asdzcd.

• A:Answer Hi Asdzcd, The Tapo TC85 Kit is designed for weather-resistance, with Industry Leading IP66 Weatherproofing. Both the solar panel and camera are built to withstand rain, dust, snow, and harsh sun, ensuring durability in any environment.

  Answered 10 months ago by TPLinkSupport

  
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