“What options do I have for purchasing a prepaid plan that does not expire? In other words I want to "buy" 120 minutes of talk time but don't want it to expire if I don't use it in 30 or 90 days? Do I have to purchase it when I purchase this Alcatel?”
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Hi. This is Frank from TracFone Wireless. Yes, you have to purchase a service plan in order to activate the phone. The minutes will expire once the service ends. However, we have a grace period for 60 days where you can still retrieve the unused minutes on the account once the new plan is added. Should you have other questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
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