A:AnswerHi. This is Janet from TracFone Wireless. We're sorry, but you will only be able to make and receive calls within the US territory, including Alaska, Puerto Rico and the U.S. Virgin Islands.
A:AnswerHi. This is Mae from TracFone Wireless. No. All new TracFone Smartphone releases will no longer have Triple nor Double Minute Plan benefits. For further assistance, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
A:AnswerHi. This is Arianne from TracFone Wireless. We are sorry. There is no pre-installed horoscope App on this phone. However, you can download one on Google Play Store. Thank you
A:AnswerHi. This is Arianne from TracFone Wireless. No. This phone does not have Triple Minutes for life. All of our new Smartphone releases will no longer have Triple Minute plan benefits. However, all customers who upgraded from a feature phone to a Smartphone will get the Triple Minute benefit as a promotion for upgrading. Also, if you currently have the Triple Minutes on your Smartphone, it will be transferred to the new Smartphone. Thank you.
A:AnswerHi. This is Janet from TracFone Wireless. Yes, you can. For further assistance, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
A:AnswerHi. This is Mae from TracFone Wireless. Thank you for purchasing our product. We're sorry for the inconvenience. You can look for the phone number by going to Settings> About Phone> Status> My Phone Number. You may text ILD to 611611 to receive an SMS with an International Long Distance (ILD) access number. Thanks.
A:AnswerHi. This is Mae from TracFone Wireless. Yes. However, it is also depends on the airtime plan that you will add. Please know that our plans have different service days allocation but you can always purchase plans and any minutes/service days will carry over with active service. Thanks.
A:Answer... the phone handset was on sale, a discount of $10.00 off the regular retail price...so out the door full price was $30.00, at the time of sale...
A:AnswerHi. This is Janet from TracFone Wireless. Let us help you with the transfer process. Please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
