“Is is unlocked phone and I just can buy a simcard and use when where I need to. Please let me know. Thank you. Valentina”
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Hi. This is Jomarey from from TracFone Wireless. Please be informed that our phones are not factory unlocked. The phone needs to be unlocked first if you wish to use it using a different service provider.For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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