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Hi, this is Joel from Tracfone Wireless. Remove the back cover by using the slit provided on the corner edge of your phone and lifting the cover up. To learn more about your device, you can text the word TUTORIALS to 611611. For further questions or concerns, please feel free to chat with us at https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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