A:AnswerHi. This is Cristy from TracFone Wireless. We will transfer your active phone number and existing service plan to the new phone using the SIM card inserted on it. Our branded phone comes with a SIM card to use. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. To transfer your phone number and existing service plan to the new phone, you can text the word TRANSFER to 611611. Thank you.
A:AnswerHi. This is Frank from TracFone Wireless. We understand your concern. The phone that you have is a 4GLTE/VoLTE capable. To check it on your phone, you may try to go to the Settings > Mobile Networks > Network Mode. Here you will see if your phone has the option of selecting a 4G/LTE mode. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
A:AnswerDepends on your service carrier. Most likely not, I believe its exclusively locked into Tracfone Wireless through Best Buy. Buy the phone and activate it at Best Buy. You can add minutes with refill cards or apply for Safelink.
A:AnswerHi. This is Janet from TracFone Wireless. Yes. The TracFone Basic Plans, and all of our other service plans, are compatible with TracFone Samsung Galaxy A01. Have a nice day!
A:AnswerHi. This is Janet from TracFone Wireless. Unfortunately, the TracFone Samsung Galaxy A01 is carrier locked and will only work when used with our service while within the US and Puerto Rico. Have a nice day!