A:AnswerHi. This is Katrina from TracFone Wireless. For us to better assist you with your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Wendy from TracFone Wireless. It's called the Download Mode. One of the quickest ways to fix this problem is to exit the download mode. This can be done by following these steps. Make sure you’re on the screen with “Downloading… Do not turn off target“. Press and hold the power button, home button, volume down button at the same time. It’s important to press them at the same time. Keep them pressed until the screen goes black, then release all buttons. If your device doesn’t automatically reboot, press the power button yourself. After that, your phone will reboot and perform normally. Thank you.
A:AnswerHi. This is Janet from TracFone Wireless. Unfortunately, no. This TracFone branded Samsung Galaxy A01 is carrier locked and will only work with our service.
A:AnswerHi. This is Janet from TracFone Wireless. We have wide selection of branded phone models that you can check on our website and in stores. For this TracFone Samsung Galaxy A01, 3000 mAh Battery, SIM card, power adapter, USB-C cable, comes in the package. Have a nice day!
A:AnswerHi. This is Cristy from TracFone Wireless. This Samsung Galaxy A01 phone model can take/redeem TracFone Smartphone Airtime Plans or Basic Phone Plans. Thank you.
A:AnswerHi. This is Janet from TracFone Wireless. For us to fully address your query, please chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day.
