“I used the tracfone SIM card from the pack. I have never been able to activate it even with Tracfone help. The say the sim card is defective. Can I buy a new pack and put the Verizon card in and activate it without losing my number or plan ,as paid for.”
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i had this issue a month ago... i had to purchase a new sim card $1.99 and then all was good. no the verizon card "if from verizon" will not work as tracfone wants their cards in... but keeping the number and plan is always available.iv transferred mine between 3 different systems. hope that helps.
Sorry, there was a problem. Please try again later.Hi. This is Arianne from TracFone Wireless. We're sorry to hear that you've encountered an issue in activating your phone. In order for us to properly address you inquiry, kindly chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
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