A:AnswerHi. This is Katrina from TracFone Wireless. To activate the phone, you have to purchase an airtime plan. If you use the ZIP code where your relatives live, you will be able to get a phone number that will surely work in his/her area. Thank you!
A:AnswerHi. This is Katrina from TracFone Wireless. Please be advised that all new TracFone Smartphones will no longer have the Triple Minute Plan benefits. Existing handsets will still have the same benefits including the Auto-Refill Plan. In addition, Bring Your Own Phone Triple Punch SIM Kit will also not have the Triple Minute Plan benefits.
However, as an incentive to our customers, if you will upgrade from a feature phone to a Smartphone, you will get the Triple Minute Plan benefits as a promotion for upgrading to a new Smartphone. Also, if you currently have the Triple Minute Plan benefits on your Smartphone, it will be transferred to the new Smartphone. Please note that the airtime for calls, SMS and data will only be tripled if you will purchase the Pay-As-You Go Airtime Plans.
Should you have nay further questions or concerns, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Janet from TracFone Wireless. Thank you for reaching out to us. You may add airtime through our website, through your My Account app, or by chatting with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
A:AnswerHi. This is Janet from TracFone Wireless. We do understand your concern. However, the TracFone LG Classic Flip phone is capable to connect to a Wi-Fi network. Same as the rest of our branded devices.
A:AnswerHi. This is Katrina from TracFone Wireless. We have a network tower on the area that may support this device's technology. However, we still need to check the coverage status on your
physical address. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerHi. This is Katrina from TracFone Wireless. For us to better assist you with your concern and answer all the questions you may have, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!