A:AnswerWe apologize for any inconvenience you may have experienced. In order to get this resolved, we would need to gather more information. Please send an email to [email protected] in order for us to assist you with your issue.
A:AnswerGood morning, mike. We apologize for any inconvenience you may have experienced. Please send an email to [email protected] in order for us to assist you with your issue.
A:AnswerGood morning, Mike. Unfortunately, we are unable to determine which carrier network your phone will work on. We have no control over this or have any access to any carrier information. In order for us to check the coverage in your area, please email us at [email protected]. Thank you.
A:AnswerThis phone uses Tracfone plans. You need to contact them using the activation information that comes with the phone. You can transfer your old #. The instructions include information on how to do that but you will not be able to transfer any photos or minutes. You will need to pick a plan and purchase minutes thru Tracfone. Best Buy doesn't do anything with the phone except sell it to you. Hope this helps.
A:AnswerGood morning, alienhombre. Our branded phones are not carrier unlocked. However, if you meet the set requirements found on our website, we can facilitate the unlocking process for this device. For more details, please visit: www.tracfone.com and click on “Unlocking Policy” at the bottom of the page.
A:AnswerGood morning, mitten. We apologize for any inconvenience you may have experienced. In order to get further instructions in how to charge your phone, please email us at [email protected]. Thank you for choosing us.
A:AnswerGood morning, Pete. We do apologize for any inconvenience this may have caused. Please send an email to [email protected] in order for us to assist you with your issue.
A:AnswerThe apps are added from the Google Play Store. Many apps are free of charge and some are pay, the price is not the same. The apps are charged to your TracFone account.
A:AnswerGood morning, Newtosmartphone. Yes, you will receive triple minutes on every service card added. The phone will also work with WiFi while you're in a call. The international calls to this country are charged at a special rate per minute. The sound quality and reception will only be affected if you're in an area with low coverage. Other than that, it should be working.
A:AnswerGood morning, Rams. On your mobile phone, press and hold the "1" key until the phone calls your voice mailbox. Follow the instructions for setting up your voice mailbox. If further assistance is needed, please email us at [email protected]. Thank you for choosing us.
A:AnswerThere is a free app that you are supposed to be able to download from them to check your usage. You also can log into your account from a computer and check it from there.