Questions & Answers
- Model:
- TFMTXT2311DCP
- |
- SKU:
- 6593801
$99.99Your price for this item is $99.99
Page Showing 1-14 of 14 questions
Q: QuestionWhat is the storage capacity of the phone?
- A:Answer The phone has a storage capacity of 128 gigabytes.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the refresh rate of the phone's display?
- A:Answer The phone's display has a refresh rate of 120Hz.
This question and answer was generated by AI based on customer and product data.Q: QuestionCan the phone's storage be expanded?
- A:Answer The storage of the phone can be expanded up to 1000 gigabytes.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes the phone have a front-facing camera?
- A:Answer The phone has a front-facing camera with 16 megapixels.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the weight of the phone?
- A:Answer The phone weighs 6.52 ounces.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes this phone come with a SIM card already installed.
Asked by RJ.
- A:Answer Hi. This is Charinadelle from TracFone Wireless. Yes, TracFone Motorola phones typically come with a SIM card included in the purchase. Thank you for your continued support. Have a wonderful day!
Answered by TracFone Wireless
Q: QuestionCan I use my existing Tracfone cell number
Asked by Bluedog32345.
- A:Answer Hi. This is Ryan from TracFone Wireless. Yes you can still use your existing phone number after a successful activation including your current service benefits. If you need further assistance, kindly contact us via this chat link https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Answered by TracFone Wireless
Q: QuestionWhat year is this phone, looking for a case and description has year in it. Thanks
Asked by Joenic.
Q: QuestionHave At&T Go-Phone.$25 for 90 days.Renew all the time.Samsung phone broken, Suggestions for new phone.? How do I continue with At&T go Phone? How do I continue to keep current phone number.?
Asked by ralph.
- A:Answer Hi. This is Jhyzel from TracFone Wireless. For a new phone, the Moto G Power 5G is okay, but double-check it works with AT&T (it has to be the AT&T version and unlocked). Other options? Anything from Alcatel, Nokia, or even older Motorola or Samsung models. Just make absolutely sure it's AT&T compatible. Check online or at an AT&T store. To keep your number, don't cancel your GoPhone service yet! Get the new phone, then contact AT&T. They'll walk you through transferring your service and number to the new phone. They'll give you a new SIM card and help with the porting, which might take a little while. To further assist you, please send us a DM on our Social Media Platforms. Thank you for doing business with us.
Answered by TracFone Wireless
Q: QuestionWill I have internet access anywhere or do I need to buy a certain card
Asked by Busybee.
- A:Answer Hi. This is Arianne from TracFone Wireless. You'll need to purchase a separate service plan from us to get internet access. These plans typically include a certain amount of data, talk, and text. The Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black itself does not come with internet access. You can also connect to Wi-Fi when available to have internet access. For the most up-to-date information on available plans and pricing, please visit our website. If you need further assistance, feel free to send us a private message on our social media platforms (Facebook, Instagram or Twitter). Thanks for your interest in our products and services!
Answered by TracFone Wireless
Q: QuestionIs this phone the 2024 model?
Asked by RJ.
- A:Answer Hi. This is Jhyzel from TracFone Wireless. The Tracfone - Motorola moto G Power 5G that you're inquiring about is indeed the 2024 model. Thank you for your continued support. Have a wonderful day!
Answered by TracFone Wireless
Q: QuestionWill this 5G phone work in areas that have not incorporated 5G?
Asked by Rick.
- A:Answer Hi. This is Redje from TracFone Wireless. Thank you for doing business with us. Yes. 5G phones will work in areas that do not have 5G network coverage. Please know as well that you can check if you're in a 5G-enabled zone by using a 5G device or a 5G/LTE SIM. If you need further assistance, please feel free to chat with us at https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. We truly appreciate you for doing business with us!
Answered by TracFone Wireless
Q: QuestionIs this the 2024 version that supports wireless charging?
Asked by UncleDave.
- A:Answer Hi. This is Ryan from TracFone Wireless. Thank for your interest with our products and services. Apparently, this device does not support wireless charging. Should you need further assistance, kindly chat with us at https://www.tracfone.com/support/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Moreover, we appreciate you for doing business with us.
Answered by TracFone Wireless
Q: QuestionDoes this include 1500 min, texts, data and a years usage?
Asked by Bart.
- A:Answer Hi. This is Dianne from TracFone Wireless. No, you need to purchased the plan separately. To check for the specific details of our plans, please visit our website by clicking this link https://www.tracfone.com/phone-service-plans. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Answered by TracFone Wireless
Page 1, Showing 1-14 of 14 questions
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