“My new phone only rings when open, not when closed? How can I fix this?”
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Hi. This is Mark from TracFone Wireless. We apologize for the inconvenience. We would like to take a closer look on this issue. We'll help you configure your settings. To better assist you, kindly contact us via this chat link https://www.tracfone.com/support/contact. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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