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Hi. This is Frank from TracFone Wireless. Our apologies for the inconvenience this may have caused you. We understand where you are coming from. Allow us to check your account so we can further investigate it and make things right for you. To further assist you, please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00AM to 11:45PM EST. You can also text the word HELP to 611611. Thank you.
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