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If you have a best buy near you they will help you transfer you information from your old phone to this phone. Yes I believe you minutes will transfer too.
Sorry, there was a problem. Please try again later.Hi. This is Frank from TracFone Wireless. Yes, you can transfer your remaining balance to the new phone. You may try to text the word TRANSFER to 611611 in order to transfer your current phone number and balance to the new phone. Should you need assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We're here to help
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