A:AnswerGood morning, big slick. We apologize for any inconvenience you may have experienced. Please send an email to [email protected] in order for us to assist you with your issue.
A:AnswerGood morning, Katherine. Unfortunately, we are not able to convert the voice minutes into SMS units. However, you would be able to buy a $10 SMS card and receive 1000 SMS. This can be purchased online or from your nearest Wal Mart.
A:AnswerDear valued customer: Yes. You would be able to. In order to transfer your phone number successfully, please make sure that the number you are requesting to transfer is a working number.
A:AnswerGood morning, Dondre. The package includes: Activation Card, Services Guide, Phone Case, Screen Protector, Battery, Charger and Quick User Guide. It also has triple minutes for life. This means that every paid Airtime Minute you add to this phone will be tripled.
A:AnswerGood morning, Chickie. Our branded phones are not carrier unlocked. However, if you meet the set requirements found on our website, we can facilitate the unlocking process for this device. For more details, please visit: www.straighttalk.com and click on “Unlocking Policy” at the bottom of the page.
A:AnswerDear valued customer: Unfortunately, we do not offer support for Google applications. If this one is not working, we recommend you to uninstall it and try again. As well, you may take a look on the application's requirements on Google Play. If further assistance is needed, please contact Google Support. ^Angel.
A:AnswerGood morning, rhino. In order to get this resolved, we would need to gather more information.
To better assist you, send us an email at [email protected]. Please include your name, phone number and the serial number or the IMEI/MEID of the phone. Just copy and paste your comments and include it in your email. ^Angel.
A:AnswerGood morning, tide dog 44. Unfortunately, our Smartphones are not compatible with "Lifeline" services, such as SafeLink. Thank you for choosing TracFone Wireless. ^Angel.
A:AnswerGood morning, JT0312. You may download a different music player. In order to find a full list, please acces to the link below:
https://play.google.com/store?hl=en ^Angel.
A:AnswerLog on to Tracfone Web site, go to "Check your balance" on the menu and follow the prompts. Each phone has different methods, at least from my experience.
A:AnswerGood morning, Stacie. We apologize for any inconvenience you may have experienced. In order to get this resolved, we would need to gather more information.
Please send an email to [email protected] in order for us to assist you with your issue. ^Angel.