“I am looking for a phone for my mother (87 yrs) to use. How easy is this phone? What is the initial layout for the phone -- including activation? When it arrives, is it ready to go -- except for charging? Thank you”
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Hi. This is Janet from TracFone Wireless. A user manual will be included in the package to guide you and your mother in setting up the phone or in navigating through it. The phone is not preactivated. You will need to add a TracFone service plan in order to activate the phone. For further assistance, feel free to chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Have a nice day!
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