A:Answer Hello. This is Mae from TracFone Wireless. We're sorry to hear that you were able to encounter issues with the flash feature. There's a possibility that you set the flash to blink for incoming calls and notifications. To disable this option, you may navigate your phone to Settings> Accessibility> Flash alerts. If this doesn't work, please do contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.