“Mouse fully charged, dongle plugged directly into pc, connect via dongle underneath mouse, mouse will not work. It will not close or move anything in computer screen. Why?”

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• Please reach out directly to our dedicated Support Team so they can lend a hand with setup. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you!

  Answered by Turtle Beach Support 1 year ago

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